Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • September 25, 2014 at 6:43 pm #325159
    rjflaherty

    Have three different emails in there, including my own for testing, and no one is getting an email from the form.

    stumped…

    thank you.

    Dustin

    September 25, 2014 at 8:23 pm #325241
    orp

    Same problem here. No emails are sent after completing the contact form – neither to the adminstrator nor to the one who sent the form. I checked the spam and found nothing.

    September 25, 2014 at 9:25 pm #325276
    Josue

    Hey!

    Please set-up a test form with this plugin to discard if the issue is coming from the theme or not.

    Regards,
    Josue

    September 26, 2014 at 9:08 am #325450
    orp

    Hey Josue,

    Thanks for your quick response. Contact form 7 doesn’t work either. However, in a different way. It stops one step earlier.

    The theme form on the website: http://offene-religionspolitik.de/wer-wir-sind/werde-mitglied/
    Contact form 7 on the website: http://offene-religionspolitik.de/sandkasten/

    September 29, 2014 at 5:33 am #326289
    Josue

    Hey!

    Please try the following: attempt to reset your password here and check if you receive the mail, that will discard if your server is able to send mails or not.

    Regards,
    Josue

    September 29, 2014 at 8:50 am #326370
    orp

    I got this error message:

    Fatal error: Maximum execution time of 30 seconds exceeded in /www/htdocs/w00cdc83/wp-includes/class-phpmailer.php on line 879

    September 29, 2014 at 1:36 pm #326513
    Yigit

    Hi!

    Please add following line to .htaccess file 

    php_value max_execution_time 60

    or following to php.ini file

    max_execution_time = 60 ;

    You can contact your service provider and they can help you as well

    Regards,
    Yigit

    September 29, 2014 at 8:53 pm #326803
    orp

    Thanks. I tried this but it didn’t help. I called my service provider and he changed something. Now contact form 7 works but not the build-in form.

    September 29, 2014 at 8:55 pm #326804
    orp

    PS: He set the maximum execution time to 100. And resetting the password works fine, too.

    September 29, 2014 at 9:36 pm #326822
    Josue

    Hi,

    Can you please create us an administrator account? post it here as a private reply.

    Regards,
    Josue

    September 29, 2014 at 11:04 pm #326854
    rjflaherty
    This reply has been marked as private.
    September 29, 2014 at 11:08 pm #326856
    rjflaherty

    Disregard that last post.

    September 30, 2014 at 12:02 am #326880
    Josue

    Hi @rjflaherty!

    Did you try discarding via CF7 or password reset to see if your server can send emails?

    Regards,
    Josue

    September 30, 2014 at 7:25 am #327048
    orp
    This reply has been marked as private.
    September 30, 2014 at 10:11 am #327095
    call_me_al

    I had a similar problem the other day.
    Are the email addresses using the same domain as the website?
    and
    Are emails hosted somewhere different from the website?

    If so this link may point you in the right direction.

    Alan.

    September 30, 2014 at 6:38 pm #327504
    Josue

    Hey @orp!

    I made a test form here (with my address avia.josue at gmail.com) and it worked fine – http://screencast.com/t/f3Vvwxtj

    Best regards,
    Josue

    October 3, 2014 at 10:24 am #329581
    orp

    Thank you, Josue. Do you have any idea why the larger contact form (http://offene-religionspolitik.de/wer-wir-sind/werde-mitglied/) is not working? Are there too many entries? Too many check boxes? I will try and configure a second form exactly like that one. However, that will take some time.

    October 3, 2014 at 6:28 pm #329833
    Josue

    Hey @orp!

    Try changing the recipient to a single address and perform a test.

    Regards,
    Josue

    October 4, 2014 at 9:11 am #330136
    orp

    Hey Josue,

    Thank you. Changed to one single address but the form is still not working.

    Best
    Sven

    October 7, 2014 at 4:35 am #331340
    Arvish

    Hi @orp!

    I’ve just tested the larger contact form (http://offene-religionspolitik.de/wer-wir-sind/werde-mitglied/) and it worked fine.
    Larger contact form response
    Could you please test the form again and let us know if if we can consider this issue as resolved.

    Cheers!
    Arvish

    October 7, 2014 at 7:43 am #331391
    orp

    Hey Arvish,

    Thank you. We are now getting closer to the problem. I never tested a fully filled form. That works indeed. However, as soon as the nonobligatory fields are left blank, the form does not send an email. The confirmation on the site doesn’t show up either. I think that is not as supposed to be.

    Best
    Sven

    October 9, 2014 at 3:40 am #332854
    Josue

    Hey Sven!

    I tried to reproduce exactly that but the message did go through – http://screencast.com/t/XdNdCNlZy

    Cheers!
    Josue

    October 10, 2014 at 2:06 pm #333833
    orp

    Hey Josue,

    I made a new contact form. Everything worked fine till I implemented the 25th element. It was the second element that had the same name as another element. I changed its name and than it worked. I’m still convinced there is some bug in it but at least it works for me now.

    Best
    Sven

  • Author
    Posts
Viewing 23 posts - 1 through 23 (of 23 total)
  • The topic ‘Contact form not sending emails to "deliver to" address’ is closed to new replies.