Viewing 13 posts - 1 through 13 (of 13 total)
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  • September 19, 2014 at 12:50 pm #321841
    mlabayru

    I have a page with some animated numbers, progress bars and images(that appear when scrolling).
    The problem is sometimes the last row of items on the bottom of the page never triggers the animation so the image does not appear, and numbers and progress bars stay in 0: like “000€”
    This is happening with Firefox, i haven’t tested other browsers yet.
    Can you help me?

    September 19, 2014 at 1:14 pm #321855
    Yigit

    Hey mlabayru!

    Please re-update Enfold to the latest version 2.9.2 via FTP and make sure to overwrite all files – http://vimeo.com/67209750
    Currently there is a JS error on shortcode file

    Best regards,
    Yigit

    September 19, 2014 at 2:03 pm #321889
    mlabayru

    I have never updated. I clean installed version 2.9.2 directly two weeks ago. I’ll check my zip to compare shortcode.js but it should be the same.

    September 19, 2014 at 3:44 pm #321916
    Yigit

    Hey!

    In that case can you please try de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    September 19, 2014 at 6:09 pm #322033
    mlabayru

    I have disabled all plugins that i can (i must have Woocommerce, Types and Layerslider active), but problem is still happening. It does not happen every time, if i refresh the page it may happen about 50% of times. Some times it’s only the last number that fails, other times there are more numbers failing, and also images and progress bars. I thinks it depends on page loading times, maybe some javascript is executing before page is fully loaded or something like that.
    When it fails the javascript error in the console is always “countTo.replace is not a function” on shorcodes.js: 2525, it seems that somehow countTo variable is empty or is not a String when it tries to execute that line. I can’t understand the reason.

    September 19, 2014 at 6:27 pm #322047
    mlabayru

    I have tried the page in Chrome and it does not seem to fail. In Firefox, though it fails about 50% of times.

    September 19, 2014 at 7:05 pm #322074
    mlabayru

    Sorry, I just saw the same problem on Chrome, last photo and number did not load.

    September 20, 2014 at 9:40 am #322257
    Ismael

    Hey!

    Have you tried installing a cache plugin like W3 Total Cache or WP Super Cache? Maybe it will remove the intermittent animated number issue.

    Regards,
    Ismael

    September 20, 2014 at 10:45 am #322291
    mlabayru

    I have installed W3 Total Cache, but it has not solved the problem. WP Super Cache did not solve it, either.

    September 24, 2014 at 11:59 am #324184
    Ismael

    Hey!

    Please post the login details here and set it as a private reply. We would like to check it. Is it OK if we deactivate the plugins while working on the site?

    Best regards,
    Ismael

    September 24, 2014 at 1:08 pm #324214
    mlabayru
    This reply has been marked as private.
    September 24, 2014 at 1:10 pm #324216
    mlabayru
    This reply has been marked as private.
    September 25, 2014 at 3:31 am #324744
    Ismael

    Hey!

    Maybe that’s the problem. Please get a fresh copy of avia.js from Enfold 2.9.2 version then modify it again according to your needs. Replace the old file on the child theme folder.

    Best regards,
    Ismael

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