Viewing 4 posts - 1 through 4 (of 4 total)
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  • #321585

    Dear Enfold team,

    First of all thank you for a great theme.

    Lately, we have experienced black screens between loading new pages on the website. Our users have been complaining about it for a week now, and we can’t figure out what is causing it.

    Please help us locate the problem with the theme.

    Best regards

    #321638

    Hi Nimav!

    Seems like the background color for the site is set to black. You can quickly change it with css:

    
    html {
    background-color: white !important;
    }

    Best regards,
    Devin

    #321778

    I think you misunderstand. Changing the black background to white, will only give a white background between page-refresh. The problem is, that there is not supposed to be this 1-2 second delay with black or white background between page refreshes.

    The theme is supposed to instantly refresh, without taking a break between page refresh. It worked fine before, but now suddenly it is really slow.

    #321820

    Hey!

    Page refresh or page loading is normal. If you want the site to instantly load, you can upgrade the hosting plan. You can also optimize the website by compressing the images and using cache plugins like W3 Total Cache or WP Super Cache.

    Regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
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