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  • #320225

    Hi there,

    I’ve read through heaps of forums on kreisi & wordpress + others and still can’t fix my issue.

    Firstly, my website domain and email – aussieoutdoorliving.com.au – is hosted through Godaddy.
    I have created a ‘test’ website to replace the current website that is live at the moment. URL test.aussieoutdoorliving.com.au which is an enfold theme wordpress site.

    Before I make the transition (still not sure how I’m going to do that either!) from current website to the new wordpress site i want to get the contact form working as it is what will generate most of our enquiry for clients to purchase my product.

    Currently have two forms on the website – one on the gallery page and one of the contact us page (slightly different with the input fields). Only I have been ‘testing’ the form to see if my domain email address receives it. And with no luck, i don’t ever receive the test form enquiry entries.

    I have done the following to try fix this:

    1. I have installed the contact form 7 – for the life of me i can’t style it and ad the tags to look like the current form which is the default form of enfold (i like the enfold one as its easier for me to make it – not too savvy with tags and code etc) and i’m still not receiving the test entries from this form.

    2. Godaddy email spam settings are all turned OFF just to ensure if that was the case. I’ve spoken to Godaddy about the php and WP mail settings and they’ve mentioned that they’re all enabled and its nothing on their end.

    3. I’ve installed easy WP smpt and have made the email as a gmail account and configured it with the settings (current website that is live is using the gmail account to receive contact form enquiries) but the websites are all totally different.

    So i wonder – is it not working because the wordpress site isn’t ‘hosted’ or essentially ‘live’ like the other one as it is only a subdomain. Is it something completely different and its a fault with the enfold form, contact form and the Easy WP smpt plugin itself?

    I have no clue and I am sooooo close to putting my amazing new wordpress enfold themed website live but i just need this form to work perfectly! any suggestions or walkthrough’s that is easily understandable for someone who does not know a lot about it all would be soooooo appreciated.

    Thank you !!

    #320332

    Hey Jessica!

    Thank you for using Enfold.

    First of all, please try to transfer the site to the actual domain. In order to migrate the theme successfully and leave the database intact, please use this plugin: WP MigrateDB or WP MigrateDB PRO

    Refer to this link for more info on how to properly migrate your enfold website from production to development vice versa:

    http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/
    https://code.tutsplus.com/tutorials/migrating-your-wordpress-database-wp-migrate-db-production-to-development–wp-32684

    If the contact form still doesn’t work on the live site, switch to the default WordPress themes then try the contact form 7 plugin.

    Cheers!
    Ismael

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