Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • September 16, 2014 at 12:28 pm #319730
    BenWorx

    Hi guys!

    Have found plenty of documentation on your site already.. Thanx!!

    Which plugin/service are you using for your customer support? It seems to integrate brilliantly with Enfold ;-)

    I see it is running with BB press, how did you set it up? Maybe you already explained this to someone in the past?

    Chrs

    September 16, 2014 at 12:36 pm #319733
    Yigit

    Hey Ben!

    Yes, we are using bbPress plugin which is fully compatible with Enfold and additionally we are using some plugins that were developed by Kriesi only for Kriesi.at.
    You can try using this one for private replies – https://wordpress.org/plugins/bbpress-private-replies/

    Regards,
    Yigit

    September 16, 2014 at 11:29 pm #320168
    BenWorx

    Thanx Yigit!

    Got one more question regarding functionality..

    When logged in to your support forum I see my Avatar and:

    
	<li>Account overview</li>
	<li>Edit profile</li>
	<li>Log out</li>

    How can I have the “account overview” and “edit profile” listed too?

    Or does that kind of functionality belong to one of Kriesi’s private stash plugins ;-)

    Thanx!!

    • This reply was modified 10 years, 2 months ago by Devin.
    September 16, 2014 at 11:31 pm #320173
    BenWorx

    btw, great work you guys did in giving shape to the BB press plugin and Enfold!

    Thanx for that!

    September 17, 2014 at 2:04 am #320240
    Devin

    Hi!

    Yep, its a customization just for the forums.

    Cheers!
    Devin

    September 21, 2014 at 9:43 pm #322690
    BenWorx
    This reply has been marked as private.
    September 22, 2014 at 10:04 am #322889
    Ismael

    Hi!

    I think Kriesi can answer that better. I’ll ask him to take a look.

    Cheers!
    Ismael

    September 22, 2014 at 11:01 am #322908
    BenWorx
    This reply has been marked as private.
    September 22, 2014 at 12:43 pm #322948
    Yigit

    Hi!

    In the meantime, please see Kriesi’s respond regarding the changes he made on the site – https://kriesi.at/support/topic/kriesi-logo/#post-161892

    Cheers!
    Yigit

    September 30, 2014 at 7:17 pm #327527
    Kriesi

    Hi!

    Most of these customizations are very specific and wouldn’t benefit anyone who is not selling large volumes on themeforest (themeforest api keys and purchase codes used for exapmle). In addition to that I usually take the “quick and dirty” approach when I add small features to the forum, since I know that no one else will ever get to see that code. I do this mostly to get more done. However this also leads to a codebase that I really cant share with anyone else, since the solutions are more often than not rather hackish and not documented at all

    Cheers!
    Kriesi

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Which customer support service/plugin are you using?’ is closed to new replies.