Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 2, 2014 at 12:10 am #312014
    jivehealth

    Hello, I just purchased Enfold, downloaded it, and installed it via WordPress. However, when I activate the theme or use live preview, I get the following: http://i.imgur.com/c3UzfWQ.png

    I downloaded Enfold 2.9.2, and am using WordPress 3.9.2. Can you give advice for how to fix this? Should I be using an earlier version of Enfold? Where can I download that?

    September 2, 2014 at 2:16 pm #312306
    Yigit

    Hi jivehealth!

    Can you please post the link to your website? We may need temporary admin login as well, if you do not mind, please post them too

    Regards,
    Yigit

    September 3, 2014 at 5:11 am #312617
    jivehealth
    This reply has been marked as private.
    September 3, 2014 at 3:03 pm #312894
    Devin

    Hey!

    Try deactivating all active plugins and then going to the theme options>General Styling. Make any change there and then save the options. That should regenerate the css file so that the theme is correctly styled. If it still looks the same way you’ll need to make sure your WordPress uploads folder is writable by the server so that the theme can create the dynamic css file to style everything correctly.

    Typically your hosting provider can assist in making the chmod change needed.

    Regards,
    Devin

    September 4, 2014 at 6:04 am #313183
    jivehealth
    This reply has been marked as private.
    September 4, 2014 at 6:13 am #313185
    Devin

    Clear your caching plugins cache and leave plugins deactivated after that. We run the documention on a multi without issue and all of Kriesi’s demos are on a multisite installation as well so its been tested to work on both kinds of setups.

    September 4, 2014 at 6:34 am #313192
    jivehealth
    This reply has been marked as private.
    September 4, 2014 at 6:56 am #313196
    jivehealth
    This reply has been marked as private.
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Viewing 8 posts - 1 through 8 (of 8 total)
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