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August 31, 2014 at 12:47 am #311417
Sorry for the **Urgent** but this site launches tonight and I thought this issue was figured out but it isn’t.
I cannot use a Color Section to set the Anchor point because I am using a sidebar (enfold support–we need to address this issue) so I have set a text box using this as code:
<a style="padding-top: 184px;" name="additional-info"></a>
The padding is because I am using a fixed header and is needed to stop the page where needed. My Anchor which is used in buttons is set to Manual Link/contact-us/#additional-info
When I click on the button it goes to the Contact Us page but does not scroll down to the anchor. I have tried many options but none have worked.
Oddly — I have used the EXACT same method on the Home page to go to an anchor on an interior page and it works perfectly.
Examples of Anchor Links —> Interior Page Anchor (working) http://69.195.124.179/~melitagr/ Click any of the 3 “Learn more” button links just under the Slider and beginning text. They go to the Why Us? page and then scroll to the appropriate spot.
Examples of Anchor Links —> Interior Page Anchor (not working) http://69.195.124.179/~melitagr/ Click any ‘Contact Us’ button throughout the site. It is suppose to go to the Contact Us page (which it does) and then scroll to the top of the Form (which it does not).
Any ideas?
Thanks!
SladeAugust 31, 2014 at 4:24 am #311426Hey Slade!
Refresh any cache you have in your local browser or view the site in incognito. When viewing your site right now and going to a contact us link from an internal page which goes to #additional-info I’m getting put at the correct anchor inside the page exactly as I would expect.
Cheers!
DevinAugust 31, 2014 at 4:52 am #311434Hi Devin, I have cleared all cache, turned on incognito and tried browsers that have never been to the site…still just going to the top of the Contact Us page. It has a bit of a “flash” when it first loads like it wants to scroll but never does.
September 1, 2014 at 3:51 pm #311882Hey!
It does work fine on my end just as Devin’s. Please see screenshot here – http://i.imgur.com/e4cD4hV.png
Did it start to work on your end too?Best regards,
Yigit -
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