Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 28, 2014 at 6:21 pm #310584
    annameis

    I watched the tutorial on how to add a video background using the content box. I followed those directions, but my video would only show the first frame and wouldn’t play so I inserted the link to your test video. Same problem…won’t play. I have include the link below. Please advise.

    Thanks-
    Anna

    August 28, 2014 at 8:29 pm #310635
    annameis

    I’ve noticed it works in Chrome but not Safari.

    August 28, 2014 at 9:15 pm #310648
    annameis

    Also wondering if I can prevent the video from looping automatically?

    August 29, 2014 at 5:22 am #310774
    Ismael

    Hi!

    Thank you for visiting the support forum.

    What is the url of the youtube video that you’re using? Did you use https:// on the url? We would like to test it on our installation.

    Cheers!
    Ismael

    August 29, 2014 at 3:21 pm #310962
    annameis
    This reply has been marked as private.
    August 30, 2014 at 12:05 pm #311267
    Josue

    Hi!

    Make sure you have Flash installed (Chrome has bundled Flash but you need to install it for Firefox/Safari).

    Best regards,
    Josue

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