Cannot enter or edit text! - Support | Kriesi.at

Tagged: text field

Viewing 7 posts - 1 through 7 (of 7 total)

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August 23, 2014 at 1:22 am #308122

peopleandpractice
Participant

I’m having a very strange problem: no matter which computer or browser I use, I can’t seem to edit or enter text into the text fields. The cursor simply doesn’t change from a pointer to a blinking line…

Here’s a video of the issue: http://goo.gl/6rMDGG

I have already updated to the most recent version of Enfold so I’m not sure of the issue.

Thanks for any help!!
Amy

August 23, 2014 at 1:24 am #308123

Devin
Inactive Moderator

Hey Amy!

Before anything else try deactivating all active plugins and then give things another try.

Regards,
Devin

August 24, 2014 at 4:42 pm #308452

peopleandpractice
Participant

Hi Devin, Thanks for getting back to me. I’ll give it a shot and will let you know how it goes. –Amy

August 24, 2014 at 4:47 pm #308454

peopleandpractice
Participant

Hi again Devin, all plugins have been deactivated but i’m still having the issue. Any advice? Thanks, Amy

August 25, 2014 at 4:09 am #308556

Josue
Inactive Moderator

Hey Amy!

I logged to your site but couldn’t reproduce the issue on my end, have you check if it happens on a different computer/browser?

Cheers!
Josue

August 25, 2014 at 4:22 pm #308867

peopleandpractice
Participant

This reply has been marked as private.

August 26, 2014 at 5:24 am #309115

Ismael
Moderator

Hey!

We’re very sorry that you’re having this issue but we created a page on your installation and edited a text block. It works fine. This is the page: http://oscardecoinc.staging.wpengine.com/wp-admin/post.php?post=290&action=edit&message=1 (hosted on WPengine)

Cheers!
Ismael
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