Viewing 14 posts - 1 through 14 (of 14 total)
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  • #300347

    Hi there,

    I am updating http://www.insanayatirim.com main page from admin side. For example, I am changing the link directed to our woobox.com sweepstake page on our main page on easyslide (where placed to left side just after from main big slider). But despite of I can see it as changed on admin side, but it is not changing actually.

    One more thing, at the same page, it is not working a shortcode as well! You can see it with [custom-facebook-feed] shortcode right side of easyslide whichhas a problem explained above.

    Thanks,

    Orhan

    #300480

    Hi erkuto!

    Thank you for using Enfold.

    Maybe a browser or server cache. Try testing it on another browser. Regarding the shortcode, try adding it on the Visual mode of the text block editor. Note that we don’t provide support for third party plugins as stated on our support policy. Any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

    Best regards,
    Ismael

    #302476

    Hi Ismael!

    I can understand what you mean but this is not a cache problem. I know that all problems in our main page is related to theme problem. The main page is not updating itself. I am updating links via admin panel. But it is not changing. I would like you to try and see it.

    For example: I updated a easy slider link (which left below of main/big slider) with http://woobox.com/goumzp from admin side but when I visit the page it is directing me to old address (https://woobox.com/c5n256). If you do not see it updated, there must be a problem needs to be checked by you.

    Thanks,

    Orhan

    #303529

    Hello Orhan,

    Have you tried disabling all third-party plugins to see if it works?

    Regards,
    Josue

    #303533

    Hi Josue,

    Yes, I have tried to deactivate plugins as well.

    #303534

    Hi,

    Please create us an administrator account, post it here as a private reply.

    Regards,
    Josue

    #303538
    This reply has been marked as private.
    #303540
    #303547
    This reply has been marked as private.
    #303554
    This reply has been marked as private.
    #303559

    Hi Orhan,

    There is definitely some sort of functionality running on the server (not in WordPress level) that is serving a cached snapshot of the frontpage, you can check that by activating another theme (i installed Twenty Fourteen to discard).

    Regards,
    Josue

    #303561

    I got it, thanks!

    #303563

    Great, you are welcome :)

    #419196
    This reply has been marked as private.
Viewing 14 posts - 1 through 14 (of 14 total)
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