Theme Options not working - Support | Kriesi.at

Viewing 21 posts - 1 through 21 (of 21 total)

Author

Posts
July 22, 2014 at 11:18 pm #294614

davisar
Participant

I can’t get the theme options to work on my website. All of the buttons and links on my site are green, I want them black.

July 22, 2014 at 11:23 pm #294620

Yigit
Keymaster

Hey davisar!

Please try deactivating all active plugins and check if that helps. If not, please make sure that wp-content/uploads folder has correct permissions ( 755 )

Best regards,
Yigit

July 22, 2014 at 11:29 pm #294625

davisar
Participant

The permissions are correct and deactivating all the plugins didn’t work.

July 22, 2014 at 11:33 pm #294626

Yigit
Keymaster

Hey!

In that case, please contact your service provider. There may be a server side caching

Regards,
Yigit

July 22, 2014 at 11:50 pm #294636

davisar
Participant

I contacted the host. I disabled the cdn. It’s still acting the same way.

July 23, 2014 at 12:28 am #294670

Yigit
Keymaster

Hi!

Can we deactivate plugins on your website for testing purposes?

Regards,
Yigit

July 23, 2014 at 12:36 am #294678

davisar
Participant

Yes, you can deactivate the plugins.

July 23, 2014 at 12:44 am #294681

Yigit
Keymaster

Hey!

Can you please follow the instructions Peter posted here and check if that helps? – https://kriesi.at/support/topic/cannot-get-theme-options-to-change-colours/#post-283177
In your case, please remove “enfold_child.css” file

Cheers!
Yigit

July 23, 2014 at 12:50 am #294685

davisar
Participant

I tried that. It didn’t help.

July 23, 2014 at 8:12 am #294811

Ismael
Moderator

Hi!

If you don’t mind, please post the ftp credentials here. We would like to check it.

Regards,
Ismael

July 23, 2014 at 1:32 pm #294942

davisar
Participant

This reply has been marked as private.

July 23, 2014 at 5:48 pm #295052

Dude
Participant

Hey!

Some Enfold theme files were missing on your server. I re–installed the theme and it should work now. I did a quick test and rthe button color changed .- i.e. the search button http://thestandardblog.com/?s=

Cheers!
Peter

July 23, 2014 at 6:32 pm #295068

davisar
Participant

When I use the child theme, it’s still not working.

July 23, 2014 at 6:33 pm #295069

davisar
Participant

It didn’t work for the main theme either. I just tried.

July 23, 2014 at 11:54 pm #295196

davisar
Participant

Any other ideas? I really want to get this fixed.

July 23, 2014 at 11:55 pm #295197

davisar
Participant

BTW, the parent theme buttons have always been black. The child theme buttons have always been Green. IDK why.

July 24, 2014 at 4:16 pm #295456

davisar
Participant

I just tried creating a new site with the theme, and I’m having the same problem.

July 24, 2014 at 4:23 pm #295457

davisar
Participant

Also, I realized it’s not all theme options that aren’t working. It’s only the general styling tab. the other tabs all seem to be working fine.

July 24, 2014 at 4:54 pm #295470

davisar
Participant

OK I got it working.

July 24, 2014 at 5:06 pm #295484

Yigit
Keymaster

Hey!

Glad you figured it out! Let us know if you have any other questions or issues

Best regards,
Yigit

July 24, 2014 at 5:39 pm #295523
Dude
Participant
Hey!

Can you please ask the server administrator/host if some the server caches the data and options? I have the feeling that the code and options are cached somehow and don’t take effect immediately. Even if I add this code to the child theme functions.php file (which should remove the dynamic stylesheet):
```
add_action('init','avia_remove_dynamic_stylesheet');
add_action('after_theme_setup','avia_remove_dynamic_stylesheet');
function avia_remove_dynamic_stylesheet()
{
        global $avia;
        $safe_name = avia_backend_safe_string($avia->base_data['prefix']);
	update_option( 'avia_stylesheet_dir_writable'.$avia_safe_name, false );
	update_option( 'avia_stylesheet_exists'.$avia_safe_name, false );
}
```
the server simply ignores the code and uses the dynamic stylesheet instead.

Best regards,
Peter
Author

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