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  • July 21, 2014 at 10:49 pm #294061
    lidiamrius

    Hi there !
    my client inform me that the Fullscreen Slider, which pass three slides of video+title, bugs on his devices. The text disappear randomly, the video charge slowly and is rough. The videos are hosted on vimeo. The thing is that i see it properly on my computer.
    I’ve asked my client to update chrome but it still happened.

    Any idea how to fix it ?
    Thank’s for your amazing work

    Regards

    July 22, 2014 at 4:36 am #294150
    Ismael

    Hey lidiamrius!

    Thank you for using the theme.

    Please create a test page with the same fullscreen slider options. We need to see the actual issue. Also, you don’t have the latest version of the theme. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    July 27, 2014 at 10:32 pm #296530
    lidiamrius
    This reply has been marked as private.
    August 3, 2014 at 3:36 am #299251
    Devin

    Hey!

    I’m not sure there is anything we could do it improve the load time/speed as its loading directly from the vimeo cdn. The theme is only adding in the link for it.

    Best regards,
    Devin

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