Viewing 13 posts - 1 through 13 (of 13 total)
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  • July 18, 2014 at 8:58 pm #293140
    satner

    Hi there, new to the forum and have an issue with the product zoom that should first show a magnifying glass and then pop out the image…

    Instead it just opens the image when clicked and it is in original size.

    The other issue is that the images are not resizing throughout the site properly.

    I have tried all the different plugins and even tried to get YITH WooCommerce Zoom Magnifier and tried to follow the user suggestions to fix it but nothing.

    Suggestions?

    July 18, 2014 at 9:01 pm #293141
    Yigit

    Hi Satner!

    Thank you for choosing Enfold!
    Can you please post the link to your website so we can look into it?

    Best regards,
    Yigit

    July 18, 2014 at 9:14 pm #293151
    satner
    This reply has been marked as private.
    July 18, 2014 at 9:21 pm #293153
    Yigit

    Hey!

    Can you please try deactivating all active plugins except for WooCommerce and check if that helps? Then you can activate them one by one to find the culprit

    Best regards,
    Yigit

    July 18, 2014 at 10:10 pm #293159
    satner
    This reply has been marked as private.
    July 19, 2014 at 5:21 am #293241
    Ismael

    Hey!

    Thank you for the update.

    Still not sure why the lightbox or product zoom is not working. Maybe there’s a server cache. Please ask your host.

    Regards,
    Ismael

    July 19, 2014 at 6:27 am #293255
    satner
    This reply has been marked as private.
    July 19, 2014 at 9:08 am #293284
    Dude

    Hey!

    Your website shows me a js error:

    
Failed to load resource: the server responded with a status of 406 (Not Acceptable) http://mabeeitshere.com/wp/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1
Uncaught TypeError: undefined is not a function

    I think this article will help you: http://docs.woothemes.com/document/jquery-cookie-fails-to-load/

    Regards,
    Peter

    July 19, 2014 at 9:17 am #293290
    satner
    This reply has been marked as private.
    July 19, 2014 at 9:56 am #293299
    satner
    This reply has been marked as private.
    July 20, 2014 at 7:06 am #293533
    Ismael

    Hi!

    You can use this plugin: https://wordpress.org/plugins/simple-image-sizes/

    Look for the shop_catalog size thumbnail. Adjust the image size to your liking then regenerate the thumbnails. Note that the images will take the size of its container so the product image size will actually depend on the size of the columns. It is much better to increase the dimension of the shop_catalog_size thumbnail.

    Cheers!
    Ismael

    July 20, 2014 at 11:12 am #293590
    satner
    This reply has been marked as private.
    July 21, 2014 at 3:55 am #293702
    Ismael

    Hi!

    Did you regenerate the thumbnails after you change the thumbnail size? The theme will resize the catalog images to 450x450px by default so you have to upload larger image than the default size. The best way is to resize them to 450x450px using image editor before uploading them as product image.

    Best regards,
    Ismael

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