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July 16, 2014 at 11:57 am #292009
when entered a query in the contact form and sent, the mail is received only when sent from the home page. On sending a mail from internal page the mail does not reach to my email id
July 16, 2014 at 11:40 pm #292300July 18, 2014 at 11:19 am #292902This reply has been marked as private.July 18, 2014 at 12:24 pm #292919Hey!
Please try re-updating the theme via FTP – http://vimeo.com/67209750
You can go to wp-content folder and change the name of Plugins folder to deactivate all of your plugins including maintenance plugin.Best regards,
YigitJuly 18, 2014 at 10:49 pm #293171Hi,
I updated the Enfold Theme to 2.1.9. But the problem still persists. When I fill the contact form in home page (enveconit.com) the mail is sent. but when i fill the contact form from any internal page, eg SAP page (http://enveconit.com/services/sap/), the mail is not sent. Please look into it, since this is a live website and the leads for the website are generated from the contact form.July 19, 2014 at 6:51 am #293256Hi,
Can you please create me an administrator account? post it here as a private reply.
Regards,
JosueJuly 19, 2014 at 7:20 am #293261This reply has been marked as private.July 19, 2014 at 3:43 pm #293358Hi!
I think the problem is that you are using an Enfold form in the homepage while in the inner pages you are using a FS contact form. Also, i noted that this file is missing from the theme files:
Regards,
JosueJuly 19, 2014 at 6:58 pm #293428This reply has been marked as private.July 20, 2014 at 6:24 am #293527Hey!
I believe this is more of a server issue rather than a theme one, please check if the issue persist with the default WordPress theme activated (check if the FS contact form work on inner pages).
Cheers!
JosueJuly 21, 2014 at 7:59 am #293729Hi Josue,
I had sent test mails through the back end page of the plugin which is being sent successfully, but the problem arises when I fill the form and click submit.Hence it doesnt seem like a problem due to the server.July 21, 2014 at 8:43 pm #294013Hi
This is not a server issue.
we have even tried a contact db plugin.in the home page where the contact form works, the data is sent to the DB also. In all the other pages, even the DB does not register any data.
Kindly troubleshoot it for us. Its very urgent
July 21, 2014 at 11:58 pm #294083Hi,
Switch to the default WP theme (Twenty Fourteen), once you done that check if the contact form works or not (i set up a test page here: http://enveconit.com/test-cf/).
Regards,
JosueAugust 18, 2014 at 8:39 am #305595Hi Josue,
Im not able to find the field where i can post a new query, so im posting it here.In the blog page, when i try to share an article via linkedin by clicking the linkedin icon at the (bottom of the post), a new window pops up with a preview of the post. In that preview the heading also includes the url of the page. I have attached the link for the same. This doesnt occur with facebook or google+. Please let me know what has to be done so that i dont have edit the heading every time is share the post via linkedin.
August 18, 2014 at 9:41 pm #305998Hi!
That seems to be because of the permalink, apparently, if it is too short Linkedin will try to include it on the title:
http://enveconit.com/current-opening-sap-fico-pm/I changed sap-fico-pm to current-opening-sap-fico-pm
Regards,
JosueAugust 19, 2014 at 3:54 pm #306383Hi,
But if you click on edit after you try to share the link in linkedin, you will find the url along with the heading. but the same doesnt happen google + share or facebook share.August 19, 2014 at 7:55 pm #306494Hi,
Open /includes/helper-social-media.php and look for line 150:
'linkedin' => array("encode"=>true, "encode_urls"=>false, "pattern" => "http://linkedin.com/shareArticle?mini=true&url=[permalink]&title=[title]"),
Replace it by this:
'linkedin' => array("encode"=>true, "encode_urls"=>false, "pattern" => "http://linkedin.com/shareArticle?mini=true&title=[title]&url=[permalink]"),
Regards,
JosueAugust 20, 2014 at 12:25 pm #306781This reply has been marked as private.August 20, 2014 at 6:59 pm #307003Hey!
It should be in:
/wp-content/enfold/includes/helper-social-media.php
I tried to do it but those files are not writable from the Dashboard.
Regards,
JosueAugust 22, 2014 at 10:59 am #307761This reply has been marked as private.August 22, 2014 at 11:31 am #307775Hey!
In fact there’s an easier way to change the url. Go to Appearance > Editor, click on “functions.php” to edit the file and then insert this code at the very bottom of the file:
add_filter('avia_social_share_link_arguments', 'avia_change_social_link_args', 10, 1); function avia_change_social_link_args($args) { $args['linkedin']['pattern'] = "http://linkedin.com/shareArticle?mini=true&title=[title]&url=[permalink]"; return $args; }
If you want to use ftp to edit the file connect to your ftp server (i.e. with Filezilla), navigate to wp-content/themes/enfold/ and download the functions.php file. Then edit the file and upload the modified file. Confirm the “overwrite file” dialog if necessary.
Regards,
PeterAugust 23, 2014 at 8:51 am #308195Hi,
This is regarding the contact form error which we had earlier.
We have done a lot of troubleshooting and research on our problem.We think the problem lies in the way the site is handling javascript. Kindly read the following 4 cases:
1. Mailchimp – when we tried to add the mailchimp newsletter plugin, it would only work when the Javascript is turned off. However we lose all functions of field validity etc.
2. contact form7 – we get a spinning arrow only.
3. FS Contact form – even if the form is empty, it doesnt show the “required fields error”. When it does, as it does in the one working form on the homepage of encevonit.com, the form workd perfectly.
4. the test mails in all forms get delivered and the Webriti SMTP plugin also successfully sends an email.We are planning to buy two more licenses of this theme as it is perfect for our needs. However we hope you can solve the contact form issue for us.
looking forward to hearing from you
August 23, 2014 at 9:14 am #308197Hey!
Recalling #294083, did you check if these issues persist with the default WP theme activated?
Also, is the linkedin share issue fixed?
Best regards,
JosueDecember 11, 2014 at 4:53 am #366455This reply has been marked as private.December 11, 2014 at 4:56 am #366456December 11, 2014 at 5:24 am #366474This reply has been marked as private.December 11, 2014 at 5:58 am #366491December 11, 2014 at 6:07 am #366499the content has been squeezed to the the center. The menu bar has been shifted towards the left and the in the second image the content was originally more spread out
December 11, 2014 at 6:18 am #366505the content has been squeezed to the the center. The menu bar has been shifted towards the left and the in the second image the content was originally more spread out
December 11, 2014 at 7:37 am #366533Hi,
Can you please create us a temporary FTP account? post it here as a private reply.
Regards,
Josue -
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