Bug?: sections disappear in advanced layout builder

We have a problem with our conference, using the Enfold theme. We’ve used the Avia layout builder to build the front page, but we’ve had multiple coloured sections and content disappear from the bottom. This has happened several times, and we’ve had to restore a previous version of the page to get them back.

This is usually the order of events:

1. 1. Previously the page has been fine to edit.
2. Open the page, and things go weird. Sometimes dragging and dropping doesn’t work; sometime some elements cannot be edited.
3. 2. On saving the page, even for minor edits, multiple sections of the page disappear.
4. 3. A previous version has to be restored to get the content back.

I’ve looked through the html/shortcode code to see if there’s something going wrong, but if there is I haven’t been able to find it.

Any ideas what is going on? This is pretty critical for us at the moment, as the conference has opened registrations.

• This topic was modified 10 years, 4 months ago by samrae.