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  • August 29, 2013 at 4:28 am #28624
    jmorillo

    Hello:

    Google analytics is not working and I get the message: Status: Tracking Not Installed.

    URL: acolsa.com.mx

    I_ paste this in the enfold box:

    <script>

    (function(i,s,o,g,r,a,m){i=r;i[r]=i[r]||function(){

    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),

    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)

    })(window,document,’script’,’//www.google-analytics.com/analytics.js’,’ga’);

    ga(‘create’, ‘UA-43550118-1’, ‘acolsa.com.mx’);

    ga(‘send’, ‘pageview’);

    </script>

    I don’t use any cache plugin and cleaned the browser cache.

    I have checked the code in the source code of the pages and it’s appearing close to the footer.

    Any idea of what can I do?

    Thanks

    Jorge

    August 30, 2013 at 1:22 am #138135
    Devin

    Hi Jorge,

    If its appearing in your footer then there isn’t anything else we can do on our end. The theme just adds whatever code you put into the field into the footer of your pages.

    What you can do is double check your code against what the analytics asks you to add to your pages and then see if your content data is being tracked.

    Regards,

    Devin

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