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  • #284374

    Hello Team Kriesi !

    Hope you are all having a fine day. Sun is shinning here but I’m quite stuck with a weird behavior of my portfolio items. I narrowed it down to the fact that if I publish a portfolio item with a Layer Slider, it’s rendering as an empty page on the frontend. Main menu, layout, socket are rendering fine but by looking at the source, there is just nothing loaded in the main div… if I’m logged out (same result on FF, Chrome & Safari). You can have a look here : http://agi.to/savoir/selectionner-du-texte/

    Here is a list of things I tried and some infos / remarks. It’s a bit long but I hope it will be useful :

    Main remarks

    – Update : I do not seem to have the problem on my staging environment. Gonna see the differences in setup and plugins to track down the source of the bug…

    – removing the Layer Slider from the portfolio item mentioned above solve every issues (rendering fine for logged out users, next/previous entry links appearing,…) ;

    – I didn’t realize it before, but if I am working on a portfolio item with a Layer Slider in the backend, the Preview is rendering fine but there is no Previous-Next Entry links. They do appear in Preview mode of portfolio items without LayerSlider though. Once published, still no links but my previous portfolio item (here : http://agi.to/savoir/prendre-en-main-trello/) has a Next-Entry link that points to the problematic one mentioned above ;

    – I tried to publish new portfolio items with and without using the Avia Layout Builder : they all publish fine and are rendering even for logged out users ;

    – Choosing an other slider (for example the demo ones from Enfold) doesn’t change anything : as long as there is the Layer Slider element, the problem persists ;

    – Being logged in as an editor (not admin) allows me to see the content without any problem on the frontend ;

    Debugging Info for Theme support

    Theme: Enfold
    Version: 2.8.1
    Installed: enfold
    AviaFramework Version: 1.9.1
    AviaBuilder Version: 0.7
    – – – – – – – – – – –
    ChildTheme: Agito – Enfold Child
    ChildTheme Version: 1.0
    ChildTheme Installed: enfold

    ML:512-PU:18-PLA:11
    – – – – – – – – – – –

    Any thoughts about where this could come from ?

    Thanks in advance. Wishing you a really pleasant day (or night!),

    Fred

    • This topic was modified 10 years, 5 months ago by FLQA.
    #284768

    Hi to the team !

    Does anybody have any idea about this issue ? I compared plugins, functions.php and settings between my staging environment and the main site and I really don’t see why logged out user can’t see portfolio items with a layer slider.

    Any help or hint would be much appreciated !

    Fred ;)

    PS : disabling all plugins doesn’t solve th problem either…

    #285022

    Hi to the team !

    Finally tracked down the culprit : Google Analytics for WordPress ! Deleted it and added the analytics code to Enfold panel. ;)

    SOLVED

    #285111

    Hi!

    Glad you found the problem :)

    Best regards,
    Peter

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Layer Slider preventing frontend rendering of portfolio-item for logged out user’ is closed to new replies.