Tagged: icons, internet explorer
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August 15, 2013 at 7:03 pm #27872
1. I’m having an issue with icons loading in Internet Explorer. Apparently they when the page loads, it shows the ID and not the actual icon the first time the page loads. Then when you go back to the home page, they’re fine. I’m on a mac and can’t see internet explorer myself but my client is noticing those errors. How can I fix that??
2. Is there a way to make the url’s in the advertising widget open in a new window?
August 16, 2013 at 3:45 pm #135658Hey,
1.) Please give us a link to the website. We need to inspect it.
2.) Edit framework > php > class-framework-widgets.php, find this code:
if ( !empty( $title ) ) { echo $before_title . $title . $after_title; };
echo '<a href="'.$ref_url.'" class="preloading_background avia_partner1 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url.'</a>';
if($this->add_cont == 2) echo '<a href="'.$ref_url2.'" class="preloading_background avia_partner2 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url2.'</a>';
echo $after_widget;Replace it with:
if ( !empty( $title ) ) { echo $before_title . $title . $after_title; };
echo '<a target="_blank" href="'.$ref_url.'" class="preloading_background avia_partner1 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url.'</a>';
if($this->add_cont == 2) echo '<a target="_blank" href="'.$ref_url2.'" class="preloading_background avia_partner2 link_list_item'.$kriesiaddwidget.' '.$firsttitle.'" >'.$image_url2.'</a>';
echo $after_widget;Regards,
Ismael
August 16, 2013 at 6:33 pm #135659Here’s the link to the website:
August 17, 2013 at 2:57 am #135660August 18, 2013 at 6:38 pm #135661I had them do a screen grab for me on what they see. Here it is: http://www.jennifercreative.com/download/enfold-icons.jpg
How can I fix this??
August 20, 2013 at 4:33 pm #135662Hi Jennerdman,
What OS is this with? I’m not getting any issues on my end in any browser under Windows 7.
Regards,
Devin
August 21, 2013 at 10:38 pm #135663I had three people looking at it – all on pc’s with Windows 7. It works perfect on my mac. :)
August 23, 2013 at 7:42 pm #135664What versions of IE then? Are there any browser extensions common between them or a specific IE versions number (not just 8 or 9).
August 23, 2013 at 8:07 pm #135665Internet explorer version 10.0.9200.166OIS
Firefox version 23.0.1
Whatever is out of the box for both of them – no special extensions.
August 24, 2013 at 2:56 pm #135666I don’t have IE10 at the moment to test with but I had no issues with IE9, IE8 or FF23 so I’m not sure where the conflict could be there. You may want to check Control Panel>Appearance and Personalization>Fonts>ClearType and if its not on turn it on. One user a week or so ago had issues with fonts (which is what the icons are) and it was related to the ClearType setting.
Ismael tested with IE10 previously as well so I’m not sure where the difference is or could be and why on your end they aren’t getting rendered.
August 26, 2013 at 4:19 pm #135667that didn’t work either. here’s what he said:
“Turned on Clear Type text and cleared history from browsers Did not help still seeing same as before for icons”
August 27, 2013 at 8:27 pm #135668I’m not really sure what could be happening at this point. I’m using a pretty standard Windows 7 install on 2 different machines and am not having any issues with the icons on your site in IE, Firefox or Chrome.
I’ll tag the topic for the rest of the support crew but unless we can actually see and re-create the issue I’m not sure what else we could do.
Regards,
Devin
August 27, 2013 at 9:28 pm #135669OK, just figured it out. I deactivated the “Websafe fonts fallback for Windows” and now it works. WHEW!!!
August 28, 2013 at 7:15 am #135670Hey!
Glad you found a solution :)
Regards,
Peter
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