Bulleted List with 1,2,3 and a,b,c

The bullets, numbers and letters are not showing when we do a simple bulleted list.

http://magnitudesoftware.com/noetixviews-trial-edition-uninstall-instructions/

this section: “You might need this process if:” should be 1,2,3

and the section right below it should be 1,2,3 then a,b,c

Thanks!!