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  • #272250

    In a recent Enfold upgrade, I noticed that the link window, which usually opens up when you want to link some text would open up behind the text box instead of on top.

    I then noticed that the issue was corrected in a subsequent release, however, I seem to be experiencing that problem again on my website.

    http://www.web4business.com.au

    I have upgraded to Enfold version 2.8.1 and am running WordPress 3.9. I have cleared my cached files and also tested it on both Chrome and Firefox and the problem remains. This is what happens.

    I open a text box
    Highlight some text
    Click on the link icon
    The background outside the text box goes from dark grey to black
    No link window is open.
    When I click on save, the text box closes, but the link window is open there
    If I select Add Link, it doesn’t work
    The only option I have then is to close it

    I have done over 20 websites using the Enfold theme and I experience the problem on some client websites but not others. Other than my own website, no one has been upgraded to the latest version of Enfold.

    Your help would be greatly appreciated.

    Many thanks
    Ivana

    #272286

    Hey Ivana!

    Mind posting the login credentials to one of the installations with problems so we can take a look at it? I cant reproduce the problem with the latest version of the theme, running on the latest version of wordpress.

    Please make sure to mark the post as private reply so only moderators can see the login data :)

    Best regards,
    Kriesi

    #272860
    This reply has been marked as private.
    #272882

    Hi Ivana!

    Updating WordPress to the latest version (3.9.1) will fix it.

    Best regards,
    Josue

    #272886

    Awesome. Yes that worked!

    Many thanks Josue.

    #272888

    You are welcome, always glad to help :)

    Regards,
    Josue

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Links Window Does Not Open Up Properly’ is closed to new replies.