Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 23, 2014 at 5:23 pm #269185
    faterra

    Hello,

    I recently moved my website to a new webhost and server. And I am having some troubles with the site.

    I contacted the webhost and they said that something inside the theme login is showing an error message.

    The issues are two:

    1. Some of my posts are not functioning corectly as the one in: http://paisagismoonline.com.br/jardins-pelo-mundo-parte-7-villa-ephrussi-de-rothschild/

    2. The other one is that I use a pluging that was working fine before changing servers. Trough this plugin I can upload files to my clients from the backend of my site and they can upload files for me from their side. The webhost support said that can also be related with the theme.

    I checked the theme error log and got this two messages:

    [22-May-2014 21:51:15 America/Denver] PHP Fatal error: Call to undefined function get_header() in /home/paisagis/public_html/wp-content/themes/enfold/enfold/index.php on line 9
    [23-May-2014 05:44:57 America/Denver] PHP Fatal error: Call to undefined function get_header() in /home/paisagis/public_html/wp-content/themes/enfold/enfold/index.php on line 9

    Can you help me?

    Thanks.
    Fabiana.

    May 23, 2014 at 11:32 pm #269326
    Josue

    Hi Fabiana!

    Try re-installing WordPress, it seems some files are missing.

    Best regards,
    Josue

    May 23, 2014 at 11:51 pm #269341
    faterra
    This reply has been marked as private.
    May 23, 2014 at 11:54 pm #269346
    Josue

    Hey Fabiana!

    The folder structure is wrong:

    /themes/enfold/enfold/

    It should be:

    /themes/enfold/

    Best regards,
    Josue

    May 24, 2014 at 1:35 am #269373
    faterra
    This reply has been marked as private.
    May 24, 2014 at 1:38 am #269374
    Josue

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    May 24, 2014 at 1:53 am #269379
    faterra
    This reply has been marked as private.
    May 26, 2014 at 2:40 pm #270112
    Ismael

    Hey!

    Thank you for the update.

    Please download the wp files again and overwrite your installation. Maybe, you accidentally override the index.php file on the wp root directory. If possible, please download the theme again and override the old theme files via FTP.

    Regards,
    Ismael

    May 26, 2014 at 4:57 pm #270153
    faterra
    This reply has been marked as private.
    May 28, 2014 at 2:55 pm #271150
    Dude

    Hey!

    How did you migrate the database to the other server/webhost? I recommend to use WP MigrateDB or WP MigrateDB PRO to export the database otherwise there’s a high chance that some serialized data breaks your post/plugin settings, etc. data when you import the database on your new server. This also explains why only some pages/plugins are broken and not the entire website.

    Cheers!
    Peter

    May 31, 2014 at 11:47 pm #272851
    faterra
    This reply has been marked as private.
    June 1, 2014 at 3:16 am #272901
    Ismael

    Hey!

    Thank you for the update

    What is the error when you install the plugin? Have you tried to manually upload the plugin on the wp-content/plugins folder? Make sure that you extract the plugin folder out of the zip file then upload it via FTP.

    Regards,
    Ismael

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.