Viewing 9 posts - 1 through 9 (of 9 total)
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  • #267560

    This is the second tine I purchased Enfold. I had no installation issues three months ago installing on WP 3.8.1

    I downloaded Enfold this week — unzipped to find the actual 13 meg zip theme folder – and went for the one click install with the zip folder.

    I am attempting to load to WP 3.9.1 on Hostmonster ? VPN

    When I try — it fails, pauses and asks if I really want to do this… and it WILL NOT load.

    Suggestions please ??????

    #267581

    Hello,

    That normally happens because of a conflict with a plugin, have you tried disabling all third-party plugins before attempting to install the theme?

    Regards,
    Josue

    #267592

    Hi and thanks for responding. I disabled the plug ins and still can not install. Anything else?

    #267599

    Have you tried installing via FTP?

    Best regards,
    Josue

    #267607

    I am aware that that its possible to install that way– just do not understand why I am not able to do do this like before. I was a very satisfied user, and purchased again because of my success with the theme..

    Is this happening for everyone?

    #267619

    Hi,

    Have you tried installing any other theme via the upload-zip method?

    Cheers!
    Josue

    #267664

    No other uploads since 3.9.1 — as I mentioned – Enfold did work that way previously. I am trying FTP now and will report back to this forum.

    Thanks…

    #267694

    worked via FTP – Thanks… you still should look into this!

    #267701

    Great news, we’ll keep an eye on that :)

    Best regards,
    Josue

Viewing 9 posts - 1 through 9 (of 9 total)
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