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  • #267320

    I am developing a website using your awesome Enfold theme. Everything is working fine and the theme is really something special.

    But I am having a problem with the “Visual” selection in the Avisa Layout Builder text block. Its all white and there is nothing there. When I highlight the empty white space, it shows that there is text. I have tried everything I know to fix the problem. I have turned off all plugins and tried without success. I have deleted the theme and uploaded again without success. I have in fact deleted my full WordPress and uploaded again without success.

    I see that this issue was already raised in another thread (which is now closed);

    https://kriesi.at/support/topic/text-block-in-avia-layout-builder-and-visual-in-default-editor-not-working/

    It would be very helpful if you can help me out here.

    Cheers.

    • This topic was modified 10 years, 6 months ago by Muju Naeem.
    #267326

    Hey mujunaeem!

    Please flush browser cache few times. That solved the issue for other users who were having the same issue

    Best regards,
    Yigit

    #267436

    Hi Yigit!

    I got the same problem! i clean the cache few times but this not solved the problem for me!

    Thank you!

    #267787

    Hey!

    Thank you for the info.

    Do you mind if we take a look at the actual website? Please try to contact your host if they have a server cache and if you have a cache plugin, empty it. The problem with the text editor should be fix on the latest patch of the theme which is 2.7.1.

    Regards,
    Ismael

    #268038

    Hi Ismael

    Thanks for the offer to have it looked at. But the problem just got solved. I did everything else that was suggested and It didn’t work. I could not also update the Theme for the last update. So after trying everything, I realized that I had not connected the themeforest autoupdate API for the theme. I fixed it and then updated the theme. After that all problems resolved and is working fine now.

    Thanks for the support.

    Cheers

    #268052

    Hey!

    Glad it is working fine now! Let us know if you have any other questions or issues

    Regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Text Editor "Visual" in Avia Layout Builder Text Block Not working’ is closed to new replies.