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  • #260666

    Hello,

    I have updated my site to the latest Enfold version 2.7.1
    When I try to import font from fontello, I get the following error message:
    “Couldn’t add the font. The script returned the following error:
    Warning: ZipArchive::open() [ziparchive.open]: Empty string as source in /home/ci7bodu0/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 105
    Wasn’t able to work with Zip Archive”

    any suggestions?

    Thanks
    Tal

    #261652

    Hi talelie!

    Is this after generating your font file from Fontello? Can you upload that zip to dropbox or something like that so we can download it and give it a try to see if there is an issue with the file or if its something possibly server side.

    Regards,
    Devin

    #261671

    Hi Devin,

    here is a link to the font file
    https://drive.google.com/file/d/0B-a0aMNNBA-GeGJvU1YzOW9rNzg/edit?usp=sharing

    thanks
    Tal

    #262621

    Hi Tal!

    I tried the font you shared on my local install and it uploaded and was usable with no issues:

    Do you have the latest version of Enfold & WP? have you tried disabling all third-party plugins?

    Best regards,
    Josue

    #262869

    Hi Josue,

    Yes for both your questions,
    I have to shut off all the plugins in this site http://www.lib-ventures.com every time that I want to edit any page with the enfold editor, which is not clear to me why?

    Thanks
    Tal

    #262876

    I have tried again, on another site, and got the following error message:

    Fatal error: Call to a member function attributes() on a non-object in /home/mdoe8kh0/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 182

    really need your help
    Thanks
    Tal

    #263050

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    #263245
    This reply has been marked as private.
    #263491

    Hey Tal!

    Which PHP version do you have on both sites?

    Cheers!
    Josue

    #263773
    This reply has been marked as private.
    #264031

    Ok, let us know how it goes :)

    Best regards,
    Josue

    #264521
    This reply has been marked as private.
    #266911

    Hey!

    We added some additional fallbacks and checks with the next version (2.8)
    ETA is within the next week, so once we update please do the same and let us know if the uploader is still not working :)

    To prevent any thread hijacking by other users I will close this one for now, if the error isn’t solved with the next update feel free to open a new one and reference this one ;)

    Cheers!
    Kriesi

Viewing 13 posts - 1 through 13 (of 13 total)
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