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Hi,
I purchased your Enfold theme earlier today and have not been able to upload it as a new theme. After I choose the file: themeforest-4519990-enfold-responsive-multipurpose-theme.zip and attempt to upload to my site, it goes through the whole upload process and when it reached 100%, it says there has been an error and to try again. I’ve tried at least 10 times now. I have logged out of my wordpress account, restarted my computer, there is nothing I can see that should be causing the problem. Please help so that I can utilize this purchase.
Thank you,
Amy
Hey amyfitz!
Looks like you need to first unzip that folder to get access to the actual theme folder inside. Take a look at this video and you’ll see me walk through unzipping and talking about the files. You can follow the whole thing and upload over FTP but it isn’t needed:
http://kriesi.at/documentation/enfold/install-enfold-over-ftp/Regards,
Devin
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