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  • #256620

    Hi:

    I really like your themes, but the project I purchased it for was cancelled. How do I get a refund?

    Following is the license.

    Thanks.

    Frank
    ________
    LICENSE CERTIFICATE : Envato Marketplace Item
    ==============================================

    This document certifies the purchase of:
    ONE REGULAR LICENSE
    as defined in the standard terms and conditions on the Envato Marketplaces.

    Licensor’s Author Username: Kriesi
    Licensee: Frank Colin

    For the item:
    Enfold – Responsive Multi-Purpose Theme

    http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
    Item ID: 4519990

    Item Purchase Code: cc4a3cfe-7435-4d9e-a6de-ed246371741d

    Purchase Date: 2014-04-13 23:44:18 UTC

    For any queries related to this document or license please contact Envato Support via http://support.envato.com/index.php?/Live/Tickets/Submit

    Envato Pty. Ltd. (ABN 11 119 159 741)
    PO Box 16122, Collins Street West, VIC 8007, Australia

    ==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

    #256637

    Hi!

    That’s unfortunately not up to us, try contacting Envato:
    http://support.envato.com/index.php?/Tickets/Submit

    Regards,
    Josue

    #256651

    thanks

Viewing 3 posts - 1 through 3 (of 3 total)
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