Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 23, 2014 at 6:34 am #254788
    codedbydesign

    I have gone through so many support forums looking for an answer……

    My layer slider will not edit OR save. It won’t do anything. I can’t even import slides.

    I have tried deactivating the layer slider and manually installing it via the third party plugin… No luck…. the plugin folder permission is set to 777…. No luck…

    Like I don’t understand what I am doing wrong. I just need the bloody thing to work. I am so frustrated….

    The website is Vettree.ca ….

    • This topic was modified 10 years, 7 months ago by codedbydesign.
    April 23, 2014 at 2:59 pm #254958
    Ismael

    Hey codedbydesign!

    We’re very sorry that you’re having this issue.

    First, please update the theme to version 2.7. Download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Please add this on functions.php if you want to use the layer slider as a stand alone plugin. This will disable the default layer slider that is included within the theme, find this code on line 16:

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    Add this code below:

    add_theme_support( 'deactivate_layerslider' );

    Once the default layer slider is disabled, please install the plugin. Let us know if it works.

    Regards,
    Ismael

    April 23, 2014 at 4:49 pm #255058
    codedbydesign

    That did not work either..

    April 23, 2014 at 10:14 pm #255239
    brad86

    I am having the exact same problem. Any solution to this would be brilliant. :)

    April 24, 2014 at 1:27 pm #255467
    Ismael

    Hey!

    Thank you for the update.


    @codedbydesign    : Please post the login details here and set it as a private reply. We would like to check it on our end.


    @brad86    : Please post the website url here and set it as a private reply. Thanks!

    Cheers!
    Ismael

    April 24, 2014 at 2:40 pm #255522
    brad86
    This reply has been marked as private.
    April 28, 2014 at 8:05 am #256912
    Dude

    Hey!

    Please create us an admin account and post the login credentials as private reply.

    Best regards,
    Peter

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