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  • #253519

    Hi

    I know, many people have the problem. But they could deactivate a plugin or empty the cache…

    I’ve tried:

    – Deactivate all plugins
    – Empty cache
    – Rename the plugin folder
    – Delete the cache folder on webserver
    – Replace the whole theme
    – Change the theme to the default and back to the enfold theme

    If I change to the default theme, the visual editor works… Can someone help me?!

    Greetings!
    Fabrice

    #253819

    Hey Fabrice!

    Thank you for using the theme.

    Do you have the latest version Enfold 2.6.4? This should fix the WP 3.9 incompatibility issues. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Let us know if it works.

    Best regards,
    Ismael

    #253917

    Hi Ismael!

    I could solve the problem… A wrong URL in a plugin, which still was active in the background if I disable it was the problem.
    Thanks for your help!

    Cheers!
    Fabrice

Viewing 3 posts - 1 through 3 (of 3 total)
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