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I just updated my site to WordPress version 3.9 and now the Visual Editor doesn’t work. When I switch from text to visual, it looks pretty much the same. This may be a WP issue, but wanted to check here first. Thanks!
Hey fryec1135!
Please update Enfold to the latest version 2.6.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
YigitHey Yigit,
Thanks for the quick response. But… welp, this is embarrassing. I am having this problem, but not on the site that’s using the Enfold theme. It’s another site using another theme. However, (since I’m here) have you had any issues in regards to the new WP update. I was planning to hold off a while until it’s been played with a little. Thanks again for your speedy response!
Brandon
Hey!
Make sure your browsers cache has been completely cleared since the visual editor was updated in 3.9. If the active theme has not been updated or any plugins then they need to be updated as well.
Regards,
DevinBonjour / hello
i am the same error after update to wp3.9
Firebug :
TypeError: window.tinyMCE.get(…) is null
xxx/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-modal.js?ver=0.6
Line 414Best regards,
NatachaHey!
@NatachaC – Did you update to Enfold 2.6.4? If yes please deactivate all plugins – maybe a plugin is incompatible.
@fryec1135 – WP3.9 incorporates a new TinyMCE version. Probably the theme author of the theme must update the code otherwise you can’t use the theme with WP3.9.Regards,
PeterHi,
I had the same problem.
I solved it by updating the theme and deactivating all plugins.Now I have a problem. The plugin that causes conflict is WPML that is a mandatory plugin for my website.
I know that is better if I tell it to them (and I’m doing to do it), but If you have an idea I will appreciate very much!! :)Thank You
Hey!
Thank you for updating.
WPML is releasing their beta version of the plugin which is partly compatible with WP 3.9 and unfortunately, still have a lot of issues.
Please refer to this link: http://wpml.org/2014/04/status-wpml-wordpress-3-9/
Best regards,
IsmaelHello,
I am having the same problem. I originally noticed it when I updated WP, but hadn’t updated Enfold. Then I updated Enfold, and the issue persisted. The issue persists when I disable all my plugins, so they’re not the issue. When I revert to a default theme, the visual editor is usable again.
Like Natacha, I am getting the same error in my console:
TypeError: window.tinyMCE.get(…) is null
xxx/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-modal.js?ver=0.6Please let me know if you have any ideas.
Thanks,
CaitlinHi!
@insightmike: Do you mind if we take a look at the website? Do you have Enfold 2.7 running? Please try to empty cache if you’re using a cache plugin like W3 Total Cache and purge the cache on your server if there is any.Regards,
IsmaelIm in the same boat as the last guy, Just upgraded to wordpress 3.9 and enfold 2.7 and can see code in text editor and then when I switch to visual it goes white, then when i go back to text it stays white.
Installed W3 cache and emptied cache, still nothing.
Hi There same as discosource above. No buttons for elements and white text in the content box. Tried other browsers, same problem persists. All plugins disabled and Theme and wordpress both updated to the latest versions. This is making is very difficult to work on the my website. Please let us know a solution.
Thanks.Hey!
@discosource & paic: Please post the website url here. We would like to check it. This might not be related but please try to increase the wordpress php memory limit to at least 128M. The first thing you can do to fix this is to add the following lines in your wp-config.php file located at the root of wp directory:
define( 'WP_MEMORY_LIMIT', '128M' ); define( 'WP_MAX_MEMORY_LIMIT', '256M' );You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/
Cheers!
IsmaelHi,
When updated to 3.9 my TinyMCE also stopped working. We have tried the memory limit, cache plugin, updating(there were none), disabling plugins but still no a thing. Anyone else has an idea?
Hi Ismael,
Website is www. mobile-dj-hire.com.au
i updated the memory thing and still no fix.
Let me know if you find anything.
Hi!
Thank you for the update and we’re sorry that you’re having this issue.
Please try this temporary solution provided by another user, seems to work on his end.
function ava_css_dashboard() { echo '<style type="text/css"> .js .tmce-active .wp-editor-area {color: #555;} </style>'; } add_action('admin_head', 'ava_css_dashboard');We have reported the issue to Kriesi. Please wait for his response.
Regards,
IsmaelHey!
@chzumbrunnen: Thanks for helping out. Did it work for you?
@discosourcedjs: Sorry for the missing info. Yes, you have to place it on functions.php. Please let us know if it works.Cheers!
IsmaelDidn’t have to try.
I downloaded the newest Version (2.7) of Enfold and installed it a new (after I renamed the old enfold theme folder).
According to the enfold options panel, the newest version of enfold was installed (but it was 2.4.5 or so).
I wasn’t sure how to best update and therefor renamed the theme in the style.css and changed the folder name and installed the theme afresh. I had to correct some configuration afterwards but the editor worked again.
Hi Ismael,
I see that I’m running version 2.6.2 but in the theme options it says that I’m running the latest version. I just downloaded 2.7 from Themeforest, but if I install it, what’s the best option to do that without losing all my theme settings and post/pages settings? Shall I just overwrite all the files?
The proposed solution of adding the function to functions.php doesn’t work unfortunately.
Regards,Danny
Maybe this helps pinpointing the cause:
1. I updated to Enfold 2.7.
2. Opened a page in “Text Block” item, visual editor ==> all looks OK in the Visual Editor.
3. BUT: I cancelled the edit (clicked the X in top right corner of “Text Block” editor).
4. Opened the same page again and did same action ==> I see the text, but with HTML formatting elements.
5. Closed again with “X”.
6. Opened for the third time and did same actions ==> Text is invisible (white on white background, with HTML formatting).Please help :)
i’m getting similar problems as others have mentioned above. i’ve cleared all history, cookies, etc. in my browsers, and i’ve disabled all the wp plugins. i’m running wp 3.9 and latest enfold.
FIREFOX:
after entering a page to edit, the first time i open any text block, the visual editor works fine. then after i close the text block or save it and open any text block (same or another one on the page), the visual editor doesn’t work (white text on white bg, html formatting and no formatting menu). if i refresh the page to edit, the visual editor will work again, but again, only for the first time i open a text block.IE/CHROME:
a different problem when editing a page. when i click a text block to edit, visual editor shows up fine. then i close the text block, and click to edit another text block on the same page, and it opens up the first text block i opened (the first text block at the top of this page). no matter which element i click to edit on the page, it always pops up the first text block to edit (visual editor actually working though).Is there a way to update just the tinyMCE portion of enfold?
I am using a custom header and footer in a child theme, and updating to latest version of enfold messed up the entire header layout. No time or budget to get all the header issues resolved, and the client needs tiny MCE, since they lack html knowledge.
Please advise.
I had a similar problem – and I edited the user in WordPress and checked the option to disable the WYSIWYG-editor (+ save).
Right after that uncheck the option (+ save).Result: full editor is back.
Not working for you?
1) Check if there is a newer Enfold version and use that one. 2.7.1 supposedly fixes this problem.
2) Clear cache
2) CTRL-F5
3) Try a different browser to see if it is only browser related and post back here with info of what you see. Post screenshots.What else did I try (these changes did not solve it immediately but maybe are part of the solution)?
- Deleted my entire WordPress 3.9 files and re-copied them trough FTP.(EXCLUDE wp-config and wp-content!)
- Deleted my entire original Enfold 2.7 files and re-copied them trough FTP.
- I’m using the (unedited!) Enfold-child-theme; but try switching to the 2014 theme and check if that _is_ working.
- Edited WP-Config and made sure there are no empty lines after the last statement.
- Disabled all plugins Especially cache-plugins and minify options.
- Checked all .htaccess files for cache-plugin references and deleted those lines.
@Pixelbits: Thank You – This solved the problem for me!
Hey!
@Pixelbits: Thank you for sharing the info! I hope this solution will help fix the problem entirely.To anyone who’s having the same issue, please try the solution posted by Pixelbits. https://kriesi.at/support/topic/visual-editor-not-working-after-update-to-wp-3-9/#post-259074
Best regards,
IsmaelI have the same problem, but the solution of @Pixelbits didnt help me…
any other idea?Thanks a lot to all of you!
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