HELP Client Having Many Issues with Advanced Avia Editor & Layered Slider

Hi Guys, thank you so very much for being there! I just spent an hour with client (shared screen) & they are having some serious issues with the advance editor & the layer slider. I have set up a username/password for you to the admin area (wordpress) if you need it after reading the issues below let me know where to send it . . . & yes all plugins except akismet have been disabled . . .

1. She wants to be able to adjust header tag colors via html, we changed it through the text editor <h1 style=" . . . "></h1> tags, the advanced editor shows the color change but when viewing it after saved the color remains the theme default color which we had set to boxed blue, however, setting the changes via html should work but is not? . . .

2. Then after using text editor (in avia advanced editor) the avia visual editor doesn’t show anything, the screen appears white & when you click into it the html then shows “if you highlight” everything (like double clicking your mouse inside of it or having to use “ctrl a”). So after using the text editor it is rendering the visual editor useless . . . then, if you publish it instead of saving to draft & go back in to edit in visual it shows 5 additional return lines have been added everywhere . . .

3. She added a video then tried to change the size of it using the custom ration feature & it didn’t change the size of the video, it stays “huge”.

Your help is greatly needed with the above as soon as possible, she’s ready to trash this theme & trash me for recommending it . . . let me know if you need admin access to the site . . .

4. As to the layer slider – she has added 3 slides & only one is showing. I’ve gone in there to look & I cannot see what might be wrong, looked at documentation to no avail . . .

5. In avia when centering an image it doesn’t stay centered but moves back over to the left . . .

Thank you so very much for you kind & speedy reply.