Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 2, 2014 at 2:10 am #246353
    jgoldberg1983

    * I’ve encountered a few issues with the latest upgrade that I must fix quickly as my site is a business site. I’m starting a few new threads – one for each issue just to keep things simple and also easy to find if people are searching for the same in the future. I hope this helps!

    Hey guys,

    In Internet Explorer 9 (Windows 7), the custom header size I set in settings is not holding as you can see from the whitespace below the header.

    Thanks for your help.

    Best,
    Jonathan

    April 2, 2014 at 2:11 am #246354
    jgoldberg1983
    This reply has been marked as private.
    April 2, 2014 at 9:29 am #246426
    Ismael

    Hi!

    Thank you for using the support forum!

    I checked the website on IE9 but unfortunately, I am not entirely sure what’s wrong with it. If you could provide us a with a little more clarification, a screenshot perhaps, that will help a lot. We’ll provide you with a response once the issue is clear for us.

    Cheers!
    Ismael

    April 2, 2014 at 6:23 pm #246651
    jgoldberg1983

    Hi Ismael,

    Please see screenshot here: http://i.imgur.com/b6ohi54.png

    I am talking about the white gap circled in red. That same gap appeared in all browsers on update of the theme but then I just set the custom header height to match the css rules I had in place before and it was fine. It is still showing on explorer though unfortunately.

    Thanks for helping with this.

    Best,
    Jonathan

    April 3, 2014 at 7:13 am #246884
    Ismael

    Hi!

    Thank you for the screenshot. Please try this on Quick CSS or custom.css: http://pastebin.com/aBQsPGqf

    If the first one doesn’t work, use the other one at the bottom. Adjust the top padding value if necessary.

    Best regards,
    Ismael

    April 3, 2014 at 4:52 pm #247118
    jgoldberg1983

    The first one changes things but it makes the header start over the slider – even if I change to 58px.

    April 5, 2014 at 11:04 pm #247868
    jgoldberg1983

    Hi Ismael, this seems to be working now actually. Please confirm as I’m using virtualization. If so you can close!

    April 7, 2014 at 2:51 am #247980
    Yigit

    Hi Jonathan!

    I have just checked your website on IE9 mode on Win7 and it does work fine. I am marking this thread as resolved. If issue re-occurs, let us know!

    Regards,
    Yigit

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