Enfold & Woocommerce Interface problems?

Hi
I have woocommerce working in conjunction with enfold theme and I cannot get the downloads function to work properly. I am being told it’s an interface problem with the template. The orders are getting marked as pending. So when a person lands on the redirect page, there is no download link. Once admin goes in and accepts the order, then you can refresh the page and get the download and it resends an email with the link as well. Have you heard of this? Is this a glitch in the template by chance? Thanks