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  • #234703

    Hi

    I’me having this issue were a category page presents both subcategories / products and 404 text

    I’ve already saved permalinks but it didn’t solve the problem

    I can’t give a public link to the page ATM, but here’s an image to what’s happening
    http://i61.tinypic.com/24vi9mr.jpg

    Thanks

    • This topic was modified 10 years, 8 months ago by TheBiZWeavers.
    #235242

    Hey!

    I don’t think we can do much with only an image. In these cases we should be able to access the Dashboard in order to find the root of the issue.

    Best regards,
    Josue

    #235446

    Hey Josue. What info do you need achieve that? Full admin access?

    #235488

    Hey!

    Yes please post it here privately if you do not mind. You can check “Set as private reply (Only you and moderators will see the content of this post)” above Submit button to make your post private

    Best regards,
    Yigit

    #235494
    This reply has been marked as private.
    #236143

    Hi. I don’t mean to hijack this thread; rather, I am facing a nearly identical issue after updating to version 2.6, and am wondering if this was resolved? I posted my own thread on the issue (complete with admin credentials) maybe a day and a half ago, but have yet to hear from Support (I understand Support must be very busy.) Thanks.

    #236610

    No. No response yet.

    I to thought we would get a quicker support though.

    #236629

    Hey!

    Can you post a link to the category page in question?

    Cheers!
    Josue

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