Viewing 9 posts - 1 through 9 (of 9 total)
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  • #23337

    Help, I’m perfectly perplexed! Even though I am experienced at WP on other sites and have been able to manually use ftp to upload other themes this website in my troubleshooting, I always get the following message below when I upload Enfold in my Manage Themes page. I have read all of your instructions on the support page, watched the video, double checked to make sure I was only using the folder with the style.css to upload, but to no avail. I have downloaded the folder twice from themeforest, but nothing makes a difference. The wp upload method does not work either, so that is not an option either. What do you recommend?

    Broken Themes

    The following themes are installed but incomplete. Themes must have a stylesheet and a template.

    Name Description

    __MACOSX Stylesheet is missing.

    #119425

    Hi,

    Please check the size of the folder you are trying to upload. Is it 15.4 MB in size? Sometimes they upload the whole downloaded file straight from themeforest.

    Regards,

    Ismael

    #119426

    It is actually 18 mb in size, the larger folder I downloaded is 40.6 mb, so I am using the smaller folder of the two.

    Also, I had the permissions set in my rackspace account so that should not be an issue.

    Here are the contents of the folder that I am trying to upload fyi:

    404.php

    archive.php

    author.php

    config-bbpress

    config-gravityforms

    config-layerslider

    config-templatebuilder

    config-woocommerce

    config-wpml

    css

    footer.php

    forum.php

    framework

    functions-enfold.php

    functions.php

    header.php

    images

    includes

    index.php

    js

    lang

    page.php

    screenshot.png

    search.php

    searchform.php

    sidebar.php

    single-portfolio.php

    single.php

    style.css

    taxonomy-portfolio_entries.php

    template-archives.php

    template-blank.php

    template-builder.php

    wpml-config.xml

    #119427

    Hi!

    Please use ftp and connect to your server. Then navigate to wp-content/themes and delete the __MACOSX folder. More about the MacOSX folder. http://superuser.com/questions/104500/what-is-macosx-folder

    Best regards,

    Peter

    #119428

    I don’t have a __MACOSX folder in my themes and can’t see it in the subdirectories either.

    #119429

    I’m working on a mac computer and I don’t see the __MACOSX folder, however when I download the theme to a pc, I can see it in the main folder but it is not in the folder I am uploading. However, I do not see it anywhere in ftp in my themes folder. Is this something you could take a look at?

    #119430

    Maybe your server hides this folder too (probably you’re using a linux server). I’m not sure how you can delete it in this case – maybe try to contact your hoster and ask them to delete the folder for you.

    #119431

    That did the trick. I think it may be that because I am on a mac I can’t see it, but because my computer guy is on a PC, he could see it and was able to delete it. Weird!

    #119432

    Hey,

    Glad it is fixed. I didn’t know the Mac folder is hidden on MAC OS. That sure is weird. :)

    Regards,

    Ismael

Viewing 9 posts - 1 through 9 (of 9 total)
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