Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 27, 2014 at 8:10 pm #230245
    roberthickling

    Hi there,
    I’m on a quick deadline for a client and was excited to be using your theme but then I just looked at the treatment in mobile on my iPhone 5 running iOS7 and the site doesn’t work. First, the background video doesn’t load and all that shows is a black screen. Also, the scroll to the top button doesn’t show up. These all need to be fixed quickly and I assumed that a responsive design meant it was going to work on mobile. Please advise.
    Thanks,
    Robert

    http://jonathanrickertyoga.thethirdrootmovie.com/

    February 27, 2014 at 11:20 pm #230326
    Yigit

    Hey roberthickling!

    Please add following code to Quick CSS in Enfold theme options under Styling tab

    @media only screen and (max-width: 767px) and (min-width: 480px) {
.responsive #scroll-top-link {
display: block;
}}

    Can you try resetting video link?

    Regards,
    Yigit

    February 27, 2014 at 11:35 pm #230338
    roberthickling

    That additional code had no effect on the ability to see the video on mobile. What do you mean by “resetting the video link”?

    February 27, 2014 at 11:44 pm #230344
    Yigit

    Hey!

    The code is to display go to top button on mobile. Please flush browser cache and refresh your page, now it is visible on my end.
    I mean remove the link from element, save it. Then add it once again.

    Best regards,
    Yigit

    February 27, 2014 at 11:59 pm #230357
    roberthickling

    Hm. Odd. I followed your instructions, and I’m still getting a black screen where the video should be and no go to top button. On Safari on the iPhone.

    February 28, 2014 at 12:03 am #230359
    Yigit

    Hey!

    Please try flushing browsers cache on your iphone. I have just checked your website on my iphone 4 and back to top button is visible. See screenshot here – http://i.imgur.com/twjIkuc.png
    For video issue, please follow this thread https://kriesi.at/support/topic/color-section-video-background-not-working-after-2-5-3-update/

    Regards,
    Yigit

    February 28, 2014 at 12:40 am #230366
    roberthickling

    Hi, Yigit,
    Maybe it has to do with my iPhone 5 retina screen? Still don’t see the go to top button after flushing the cache.
    Thanks,
    Robert

    February 28, 2014 at 8:53 am #230502
    Ismael

    Hey!

    I’ll report this to Kriesi. He’ll check it on his iPhone. I think there are tricks where you can scroll to top on iPhones. That is why the go to top button is hidden on mobile view. Refer to this link: http://www.imore.com/beginner-tip-scrolling-101

    Anyway, Yigit’s suggestion should show the button on iphone screens.

    Best regards,
    Ismael

    March 11, 2014 at 11:45 am #235396
    Kriesi

    Hi!
    latest update added some ios love :) and yes the scoll to top button is not visible in iOS because tipping the top of the screen results in a hardware accelerated scroll event which is much smoother :)
    Regards,
    Kriesi

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