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Posts
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Hi there,
since upgrading to 2.5.1 (I am now on 2.5.2) I am having issues with distortions in my texts – blocks of testimonials are pressed together, a header inbetween them is not visible at all, and to get minimal results of a pleasing visual appearance I had to increase the horizontal ruler height to 200 and 80, see below:
( [av_hr class='invisible' height='200' shadow='no-shadow' position='center']
[av_hr class='short' height='80' shadow='no-shadow' position='center'] )Now it looks kind of ok again, but doesn’t make me very happy because on a tablet the huge spaces are visible.
Do you have any ideas on that?Hi Katrin!
We’ll need to see your site and issue(s) live to diagnose what might be happening.
Best regards,
DevinHi!
The white spaces or gaps are cause by special headings and line breaks. You can add this on custom.css or Quick CSS to adjust the top margin of special headings.
.av-special-heading { margin-top: 10px; }On the post “Shift Happens” there 3 p tags generated right after the post meta infos. You should check that.
Best regards,
IsmaelHi Ismael,
I either think we have a misunderstanding or I don’t get what you’re trying to tell me.
I was saying that some of my texts having crushes and disappearances. – The only way I found to help that was to add extra white spaces.
You are responding that the white spaces are coming from xyz.
As I see it, that doesn’t help.
Interestingly, the layout of the texts was all alright until I upgraded to 2.5.1 – that’s why I assumed it has something to do with it.Further, why don’t I see the big spaces I added to just get the page right, why don’t I see these white spaces on a computer screen, but on a tablet in full?
Hey!
I’m sorry but I don’t understand the problem clearly. Can you please post a screenshot of how you want the post to look like? Starting from “Will Saving Poor Children Lead To Overpopulation?” heading.
Best regards,
IsmaelHi Ismael,
I am doing my best, but since it is not working properly it is a difficult task. ;-)
I have setup a new post for you, named ‘test‘. The code I have in there is this (header – testimonial – 2 dividers – header – divider – testimonial – 2 dividers – header):
[av_heading heading='Overpopulation is not a myth' tag='h5' color='meta-heading' custom_font='' style='' size='' subheading_active='' subheading_size='15' padding='10'][/av_heading]
… some Testimonial …
[av_hr class='invisible' height='50' shadow='no-shadow' position='center']
[av_hr class='invisible' height='200' shadow='no-shadow' position=‚center'] ##==> ‘200’ shouldn’t be necessary
[av_heading heading='The real question of overpopulation on planet Earth' tag='h5' color='meta-heading' custom_font='' style='' size='' subheading_active='' subheading_size='15' padding=’10'][/av_heading] ##==> this header is not visible at all
[av_hr class='invisible' height='200' shadow='no-shadow' position=‚center'] ## ==> ‘200’ shouldn’t be necessary
… some Testimonial …
[av_hr class='invisible' height='200' shadow='no-shadow' position=‚center'] ##==> ‘200’ shouldn’t be necessary
[av_hr class='short' height='80' shadow='no-shadow' position=‚center'] ##==> ’80’ shouldn’t be necessary
[av_heading heading='Interesting Stuff' tag='h3' color='meta-heading' custom_font='' style='blockquote modern-quote modern-centered' size='' subheading_active='subheading_below' subheading_size='14' padding='10']
Unique ideas, interesting correlations and findings from interdisciplinary fields will find their way into this section.
[/av_heading]Only with this extra-spacing I get a result that on a screen is somehow acceptable. However, the header in the middle [The real question of overpopulation…] is still not visible. A screenshot how it looks like can be found here: http://futuretalks.net/?p=582
If I add even more spacing, like 50 + 400 instead of 50 + 200 in the first two dividers, it happens that the missing header now does appear. – However with big spaces inbetween, and it doesn’t look great. A screenshot can be found here: http://futuretalks.net/?p=583And I am not even how ridiculous it looks on a tablet.
*****
I have noticed on several posts by now, that Enfold seems to have an issue with the combination of Testimonials, Dividers and Headers.Do you understand the issue now? Can that be helped?
Thanks for your support.
~ KatrinHello Support,
since I have not gotten any reply since 2 days, may I please ask you to respond, or do you still need more information to understand the problem?Many thanks.
~ KatrinHey!
I still can’t access the website. Please activate the debug mode – open up enfold/functions.php and replace:
if(isset($avia_config['use_child_theme_functions_only'])) return;with
if(isset($avia_config['use_child_theme_functions_only'])) return; //set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }Then go to the page with the testimonial shortcode/element and copy the raw shortcode data from the debug field. Afterwards post it by using a website like: https://gist.github.com/ or: http://pastebin.com/ . I’ll check if I can reproduce the issue on my test server.
Cheers!
PeterHello,
yes, my side is under construction mode again. I had it open for you all of last week, but besides of lots of external accesses I did not get anyone from your support to have a look at this issue. I am not satisfied with that kind of support.
I have the feeling I have not been taken serious, and have therefore changed the theme.Enfold really does have an issue with testimonials. And I double-checked with an older version: it is not only from 2.5.2 on, it is at least in 2.5 already.
- The topic ‘distortions since 2.5.1’ is closed to new replies.