Icons in Icon Box are Chinese Characters - Support | Kriesi.at

Viewing 14 posts - 1 through 14 (of 14 total)

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February 7, 2014 at 12:18 am #220724

lwolfe63
Participant

All of the sudden the icons in my iconbox are showing up as Chinese characters. I haven’t done any thing to the website other than make a blog post. Help!
http://www.wolfeinteractive.com

February 7, 2014 at 12:21 am #220726

lwolfe63
Participant

I opened the page and resaved each icon box and now the characters are something else weird.

February 7, 2014 at 6:56 am #220784

Ismael
Moderator

Hi!

This is what I see on my end. Is this correct? On what browser and OS are you testing this with? Please remove browser cache then reload the page a few times.

Cheers!
Ismael

February 11, 2014 at 1:13 am #221963

lwolfe63
Participant

Hi Ismael,

Firefox 27.0

Internet Explorer 11. Version 11.0.9600.16476

It looks bad. Deleting my cache and refreshing didn’t fix it.

I tried to copy and paste a screenshot but I can’t figure out how you did it.

Thanks

February 12, 2014 at 5:55 pm #222921

Devin
Inactive Moderator

Hi!

You’ll need to upload the screenshot on an outside host and then link us to it. Either imgur, dropbox or something like that.

Cheers!
Devin

February 26, 2014 at 12:30 am #229268

lwolfe63
Participant

Here’s a link to a screenshot: http://wolfeinteractive.com/wp-content/uploads/2014/02/weird-characters-icons.png

It’s really weird. Thanks for helping.

February 26, 2014 at 1:17 am #229292

Yigit
Keymaster

Hey!

Please try the fix under “Fonts not loading in Firefox or IE9” here http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems
If that does not help, please update Enfold to the latest version 2.5.4 – see http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

February 26, 2014 at 2:24 am #229337

lwolfe63
Participant

I tried updating the theme and adding that code the the .httaccess file and neither thing worked. I can’t be the only one having this problem.

February 27, 2014 at 8:53 am #229961
Dude
Participant
Hey!

It seems like the font file doesn’t load properly. I guess the mime type of the file is not correct and thus firefox doesn’t load the woff/ttf file as font but as data file. Try to add this code to the htaccess and cear the browser cache:
```
<IfModule mod_mime.c>
  # Audio
    AddType audio/mp4                                   m4a f4a f4b
    AddType audio/ogg                                   oga ogg opus

  # Video
    AddType video/mp4                                   f4v f4p m4v mp4
    AddType video/ogg                                   ogv
    AddType video/webm                                  webm
    AddType video/x-flv                                 flv

  # Web fonts
    AddType application/font-woff                       woff
    AddType application/vnd.ms-fontobject               eot

    # Browsers usually ignore the font MIME types and simply sniff the bytes
    # to figure out the font type.
    # http://mimesniff.spec.whatwg.org/#matching-a-font-type-pattern

    # Chrome however, shows a warning if any other MIME types are used for
    # the following fonts.

    AddType application/x-font-ttf                      ttc ttf
    AddType font/opentype                               otf

    # Make SVGZ fonts work on the iPad.
    # https://twitter.com/FontSquirrel/status/14855840545
    AddType     image/svg+xml                           svgz
    AddEncoding gzip                                    svgz
</IfModule>
```
The code is taken from: https://github.com/h5bp/html5-boilerplate/blob/master/.htaccess
You can also try to re-install the latest version of the theme – then you can be sure that the font files are not corrupt/broken. Use ftp: https://vimeo.com/channels/aviathemes/67209750 to update the files.

Regards,
Peter
February 28, 2014 at 4:14 am #230420

lwolfe63
Participant

Nope – that didn’t work. I still have Chinese characters in Firefox and IE 11. Very frustrated.

February 28, 2014 at 8:11 am #230478

Ismael
Moderator

Hi!

Have you tried using a different icon? Or recreate the whole iconbox entirely.

Regards,
Ismael

March 1, 2014 at 9:07 am #230996

BKBAllan
Participant

I had the same problem with IE11.

Your site url defaults to http://www.wolfeinteractive.com but the fonts are being requested from wolfeinteractive.com
via F12 console in IE11:
src: url(‘http://wolfeinteractive.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.eot?v=2’);

I adjusted my site url to get it to work in IE11.

March 1, 2014 at 11:36 am #231039

Dude
Participant

Hey!

Thank you for the hint BKBAllan!

Regards,
Peter

March 2, 2014 at 8:03 am #231221

lwolfe63
Participant

BRILLIANT! Thank you BKBAllan! That did the trick!
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