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Viewing 19 posts - 1 through 19 (of 19 total)
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  • January 22, 2014 at 12:31 am #213066
    dbmediallc

    After activating Enfold, my site just shows a blank/white page. Any ideas?

    I tried renaming my plugins folder to “plugins.hold” so that all plugins deactivate. No luck. I also tried deleting the cache. No luck.

    I can still access wp-admin.

    January 22, 2014 at 12:59 am #213078
    Yigit

    Hey dbmediallc!

    Please try to increase the allocated php mermory to 128M. Please see http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Regards,
    Yigit

    January 22, 2014 at 1:03 am #213080
    dbmediallc

    Unfortunately that didn’t work either, thanks for the input though.

    January 22, 2014 at 2:19 am #213120
    dbmediallc

    I installed Enfold on another site of mine, to test, and I got this:
    Fatal error: Call to undefined function post_has_layerslider() in **website address here**/wp-content/themes/enfold/config-layerslider/config.php on line 146

    January 22, 2014 at 2:25 am #213126
    Yigit

    Hi!

    Can you please try re-installing the theme to your test site via FTP? Something may have gone wrong during the installation

    Best regards,
    Yigit

    January 22, 2014 at 2:25 am #213127
    dbmediallc

    I have already done this several times. I’ve tried installing via WordPress and via FTP.

    January 22, 2014 at 2:36 am #213138
    Yigit

    Hey!

    Can you post the link to your website? You can make your post private by checking “Set as private reply (Only you and moderators will see the content of this post)” above Submit button

    Cheers!
    Yigit

    January 22, 2014 at 2:43 am #213143
    dbmediallc
    This reply has been marked as private.
    January 22, 2014 at 3:08 am #213153
    dbmediallc

    Idk what to do. The theme is just not working. I’ve tried FTP upload, WordPress upload, downloading and retrying multiple times. Nothing is fixing the issue.

    January 22, 2014 at 6:56 am #213182
    Devin

    Hi!

    Who is the hosting provider? Also try deactivating all plugins and not just forcing a deactivate with the plugin folder rename. Some things are only done on actual plugin deactivation so checking to make sure its not a simple conflict like that is a quick thing to run through.

    When you’ve got the theme showing in your themes area, what happens when you preview it? Does anything show?

    Regards,
    Devin

    January 22, 2014 at 8:07 pm #213502
    dbmediallc
    This reply has been marked as private.
    January 22, 2014 at 8:08 pm #213503
    dbmediallc

    When previewing, nothing showings. It’s blank.

    January 23, 2014 at 3:59 am #213664
    Ismael

    Hey!

    Please post the login details here as a private reply. We would like to inspect it.

    Regards,
    Ismael

    January 23, 2014 at 4:08 am #213670
    dbmediallc
    This reply has been marked as private.
    January 25, 2014 at 11:58 am #214781
    Dude

    Hey!

    Please create us a ftp account – otherwise we can’t debug the code because the php error blocks the access to the admin page.

    Cheers!
    Peter

    July 15, 2014 at 9:54 pm #291842
    Muskrat37

    Was there ever a solution to this problem?

    Activated Enfold just fine on 1 site – tried it on another and got a blank white screen. I get the white screen in the “preview” also.

    Regards,
    Chad

    July 16, 2014 at 1:10 pm #292038
    Yigit

    Hi Chad!

    Have you tried the solutions we have suggested above?

    Best regards,
    Yigit

    July 16, 2014 at 11:10 pm #292283
    Muskrat37

    Tried about a bazillion things – including the things listed above… then it was brought to my attention by a GoDaddy tech support guy (cough, cough)….. that my WordPress was version 3.3.1 – not 3.9.1…

    DOH! FACEPALM!

    updated WordPress – all is working now!

    Funny how the biggest problems can be resolved by the most basic things… LOL

    Have a great day – and GREAT THEME!

    • This reply was modified 10 years, 4 months ago by Muskrat37.
    July 16, 2014 at 11:12 pm #292285
    Yigit

    Hi!

    Glad it is working fine now Chad :) You too have a great and let us know if you have any other questions or issues!

    Cheers!
    Yigit

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