Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 30, 2013 at 1:03 am #194854
    13-ball

    I set up the Simplify CC payment gateway extension with Woocommerce within my Enfold Theme. I can’t get the checkout page to perform as expected. No responses, no error messages. Just looks like it’s processing then it stops right where it started. I tried to verify that it’s an Enfold thing by setting up a test area and minimal shop using the WP2013 theme and the same plug-ins. It seems to work OK that way.

    Thanks for having a look.

    December 1, 2013 at 10:31 pm #195110
    13-ball
    This reply has been marked as private.
    December 2, 2013 at 9:18 am #195207
    Dude
    This reply has been marked as private.
    December 2, 2013 at 5:34 pm #195357
    13-ball
    This reply has been marked as private.
    December 2, 2013 at 6:27 pm #195394
    Dude

    Hey!

    1) You deleted the user on the test server and I can’t log in to debug the issue.

    2) I can’t access cogmabikewear.com (coming soon page).

    3) Please increase the memory to 128M. 64M might not be enough and I’m not sure how many resources the Simplify CC payment gateway needs.

    Best regards,
    Peter

    December 2, 2013 at 11:29 pm #195541
    13-ball
    This reply has been marked as private.
    December 3, 2013 at 12:18 pm #195727
    Dude

    Hey!

    I marked it for Kriesi. I tested it on both websites now and the checkout worked just fine for me: http://www.screenr.com/LO5H

    Best regards,
    Peter

    December 3, 2013 at 11:02 pm #195907
    13-ball

    Thanks for that. I see that your order processed just fine.

    I’m now starting to think it’s a Firefox thing. I usually use Firefox… When I saw your order was successful I got the bright idea to try it in Chrome and see if that’s my problem.

    So on my usual machine (using the Enfold site) Chrome works fine, Firefox does not.

    I then tried it on an IPad using Safari – works fine.

    Next I dug out my old laptop, updated Firefox, Java, etc and tried. It does not process the form. I then downloaded Chrome, tried and works fine on the laptop.

    Then, I even tested on a really old Apple laptop. It’s so obsolete that Firefox won’t update past 3.6… Everything seemed to work ’til processing the form. It also starts then stops with no message. Tried Safari there (ver. 4.1) no go on that too. Didn’t really expect much success from those tests….

    Finally I went back to my usual setup, tried it on the WP2013 test site in Firefox and it worked OK. And to be thorough I tried WP2013 with Chrome and it worked OK. Seems like the problem exists only in the Firefox/Enfold combo.

    When you tested it did you try Firefox? Does it make any sense that this combo would act different?

    December 4, 2013 at 5:03 am #195968
    13-ball
    This reply has been marked as private.
    December 4, 2013 at 9:04 am #196001
    Dude

    Hey!

    No, Firefox works fine for me too: http://www.screenr.com/rb5H
    Maybe try to deactivate all browser extensions or (in the worst case) try to use another PC/Mac for the checkout.

    Best regards,
    Peter

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Simplify Payment gateway not working with theme’ is closed to new replies.