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  • November 28, 2013 at 3:09 pm #194340
    tonywilson

    I’ve installed the latest version of wordpress and the enfold theme but I am getting a series of error messages at the top of the browser window when i view the site:

    ———————————————————————————
    Warning: session_start() [function.session-start]: open(/home//sess_3954292ce6a280032643b6104a87446b, O_RDWR) failed: Permission denied (13) in /web2/user37672/website/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33

    Warning: session_start() [function.session-start]: Cannot send session cookie – headers already sent by (output started at /web2/user37672/website/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php:33) in /web2/user37672/website/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33

    Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /web2/user37672/website/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php:33) in /web2/user37672/website/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33
    ———————————————————————————

    Followed by the expected site content, which is just the default content until I get this situation resolved, after the content I get more error messages. I searched through the forum and see that this has come up a few times but I cannot see a definitive answer as to what causes it other than it’s a hosting problem and to contact your host. I contacted my host who have come back and told me “it’s a programming problem alter your code”. Can you provide me any more detail as to the exact cause of the problem or what needs to be done in order to put this right.

    Currently the site can be viewed here: http://tonywilson.eu/wordpress/

    Thank You

    • This topic was modified 10 years, 12 months ago by tonywilson.
    December 2, 2013 at 10:25 am #195227
    Dude

    Hey tonywilson!

    It’s not a programming error – you just need to read the error message:

    open(/home//sess_3954292ce6a280032643b6104a87446b, O_RDWR) failed: Permission denied

    It tells you that the server tried to write the session data but it failed because it couldn’t open the temporary session folder (/home//sess_3954292ce6a280032643b6104a87446b) to write the session data (failed: Permission denied). Please ask your hoster to fix the folder/session permissions. Without sessions you can’t use the theme properly and if the hoster refuses to help you please switch to another hoster…

    For more information please read http://stackoverflow.com/questions/5104065/php-session-handling-errors and http://www.vikasing.com/2013/02/pita-6-php-warning-unknown.html

    Best regards,
    Peter

    December 2, 2013 at 12:07 pm #195253
    tonywilson

    Thanks for the response, however the problem is now solved although not in the way i would have preferred.

    I provided the same information to my host as I supplied here. To my mind they took too long to respond to the query and when they did get around to it their response was to pass the buck so I cancelled my hosting with them and moved this project to a new hosting company where so far everything works as it should.

    December 2, 2013 at 2:20 pm #195275
    Dude

    Hey!

    Great, glad it works now :)

    Regards,
    Peter

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