Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 19, 2013 at 10:24 pm #190731
    erinnova

    Whenever I try to access the themes page or install a plugin I get redirected to the homepage of my website.

    Originally the issue was a 404 error when trying to install a plugin. I deactivated all the plugins and removed the ones I wasn’t using. This stopped the 404 error but now I’m just redirected to my homepage when I try to install a new plugin.

    The same thing now happens when I try to access my themes page. I don’t this was an issue when the 404 error was the problem.

    Thanks!

    November 20, 2013 at 4:09 am #190816
    Ismael

    Hi erinnova!

    Are you sure you’re using an administrator account? Please check. A link to your website will help. If you don’t mind, please post the login details here as a private reply.

    Best regards,
    Ismael

    November 20, 2013 at 5:03 am #190820
    erinnova
    This reply has been marked as private.
    November 21, 2013 at 4:32 am #191287
    Devin

    Hi!

    Can you first try updating the theme files to the most recent version of the theme. 2.1, which is installed, is quite a few months behind at this point and you’ll need to update to keep things up to date with the newest version of WordPress too.

    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Best regards,
    Devin

    November 22, 2013 at 9:22 pm #192058
    erinnova

    Hey Devin,

    I updated to the latest version of the theme and I’m still having the same issues. What’s next?

    Thanks!

    November 24, 2013 at 7:12 pm #192579
    Devin

    I have no idea what is causing it to happen at this point. My guess is something on the server side which is incorrect. Maybe a corrupted .htaccess file or it has some incorrect rules in it.

    There was an issue in your WordPress Settings>Reading where you had the same incorrect page set for the home page and blog page but I fixed that and it didn’t seem to fully fix the issue.

    I did find you can re-set things by going to the LayerSlider pages and then it no longer attempts to dump you into the about.php or your home page whenever you navigate to other sections again. Visiting the Appearance tab then re-causes it to happen.

    You could also try deleting all other themes that are in your theme folder or if there are none except enfold, try adding in twenty thirteen again so that WordPress has something to default to if there is an error.

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Viewing 6 posts - 1 through 6 (of 6 total)
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