Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 28, 2013 at 7:46 pm #167616
    Raymmar

    For some reason the comment section is being displayed in the sidebar on an ipad but it does not do this when you shrink the screen to the same size on a desktop. This makes it so the comments are not readable or usable on any tablet or mobile phone.

    Here is an article with a ton of comments so you can see what is going on.

    We played with the CSS a little an were able to recreate the effect by changing the position of the comment box to absolute but we could not figure out a way to get the box to stay underneath the blog post.

    It is happening on the live client site as well as my sandbox install so it is a consistent problem.

    It is also happening on mobile phones now. The comments are appearing next to the article and not underneath it so no one can comment or even see the comments.

    Please let me know if this is something you have had issues with before as comment interactions are a huge part of my blog.

    Thanks,

    September 30, 2013 at 6:30 pm #168252
    Devin

    Hey Raymmar!

    The first thing to do is update your theme files. The version you have currently installed was updated a day after its release to fix a number of major bugs (1.9.1) and we are just about to launch version 2.3. So re-download and install the current version that is available from your downloads on ThemeForest and see if that helps first.

    Since this isn’t the default comment system that ships with WordPress the theme has no styling or coding in place that is really effecting the current comments. So we’ll need a bit more information on how you’ve installed the plugin, modified the theme files to support it etc.

    Regards,
    Devin

    October 7, 2013 at 12:09 am #171365
    Raymmar

    Devin,

    I upgraded the theme and am still having problems with the comments section. I am not sure what is happening. I deactivated the facebook comments plug in and the default comments show up where they should be but when the plug in is activated the comment box shows up in the sidebar. Weird huh? I have looked everywhere that might have something to so with the positioning of this element but I cannot figure it out.

    Could there be a separate style sheet somewhere affecting its positioning? Wouldn’t it just inherit the properties of the default comments? Anyway, any help here would be appreciated.

    October 8, 2013 at 10:25 am #172128
    Dude

    Hello!

    I can’t test the code on an ipad/iphone, etc. but you can try it – insert following code into the quick css field

    
#commentform {
clear: both;
}

    I think something forces the comments to float to the right and the clear:both attribute will prevent the comment form floating.

    Cheers!
    Peter

    October 8, 2013 at 5:53 pm #172351
    Raymmar

    Tried it and it is still up there. I’m telling you this thing has stumped us good. Any other suggestions?

    October 10, 2013 at 9:09 am #173497
    Dude

    Hello!

    No, but I’d recommend to contact the plugin author – maybe he stumbled over a similar issue in the past and can help you to fix the issue.

    Regards,
    Peter

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