-
Posts
-
I am having an issue with the blog search feature. When you enter a search term and hit enter or click the search icon, I’m getting a 403 error.
When you do not use an input such as enter, it works correctly by displaying the blog posts below. However, users are using search and hitting enter .and it comes up with a 403 error. Can you please have a look at this? Need it to work both ways.Hey khickman,
Thank you for the inquiry.
The search element in Enfold should display results directly below the search field without redirecting to a separate page. When you press enter or click the search icon, it should redirect to the search results page and show the results without any 403 errors.
The 403 error probably indicates a server permissions issue or a conflict with your server configuration. We recommend reaching out to your hosting provider and ask them to check for any server-side restrictions or security rules that might be blocking the search requests. Mention that you’re getting a 403 Forbidden error when submitting search queries.
Also check if you’ve made any recent modifications to your search field or added any custom code related to the search functionality. If so, try to temporarily remove those changes to see if the issue resolves. If you’re using any security plugins like Wordfence or iThemes Security, try temporarily disabling them to see if they’re blocking the search requests.
Let us know the result.
Best regards,
Ismael
- You must be logged in to reply to this topic.