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  • #1496380
    Allison
    Guest

    Hello! I am trying to login to my Kresi account.
    When I try to create a new account with (Email address hidden if logged out) , I am told that account already exists. When I try to re-set my password with that same email, I am told no account with that email exists. I really need to gain access to Kresi. Can you please help?

    #1496385

    Hey Allison,
    There is no account for: (Email address hidden if logged out)
    This is an account for: (Email address hidden if logged out)
    But the support forum for that one ended 2022-02-23
    I’m not sure why you can’t create a new one, perhaps the dot in the email, or perhaps the system checks the domain, but I have never heard of and issue with that before.
    Try a user email without a dot, or if you wish I can send you a password reset link to (Email address hidden if logged out)

    Best regards,
    Mike

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