Critical Error when trying to access customization/widgets/etc in WordPress

Hello,

****EDIT: IT WAS A PLUG-IN. I FOUND IT DOING THE TYPICAL ONE-BY-ONE PLUGIN ENABLING.*****

For months we have only been able to update specific site pages, posts, and portfolio items in the backend of our WordPress site. Any attempts to make updates to the theme itself (appearance, widgets, footer, etc.) returns a critical error message on load.

We thought this was due to not having the verified personal token as proof of ownership…well, we repurchased it since we could not find the original proof of purchase. After successfully linking the purchase and checking for updates, the critical error continues.

Could this be due to our outdated PHP (8.0.30) creating errors, plugin incompatibility, or is it an issue with Enfold? I wasn’t able to find a forum post directly referencing this error, but please point me in that direction if there is a solution to this problem. I’m frustrated that we purchased the theme for a second time and are still unable to edit it. Please contact me with troubleshooting possibilities as we need to make these updates ASAP.

Thanks,
Ben

• This topic was modified 4 days, 1 hour ago by bluty.
• This topic was modified 4 days, 1 hour ago by bluty.