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  • January 14, 2026 at 7:10 pm #1493916
    Karen Butler-Purry
    Guest

    Expired key number:
    b7ac163e-cf03-4000-aa4d-a6dc4a6bfc00

    We need to renew our expired key and purchase an Enfold theme update. The login credentials for our Themeforest account are associated with a former employee’s email address. Therefore we cannot login or reset our login on the Themeforest website.

    January 15, 2026 at 9:11 am #1493956
    Rikard

    Hey Karen,

    Theme licenses do not expire, they are valid for life. If you cannot access the account which was used to purchase your current license, then I would advise that you purchase a new license though. Otherwise you won’t have access to updates or the theme files.

    Best regards,
    Rikard

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