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  • #1493536

    Hi, I need help. I bought the Enfold theme but can’t install it. I keep getting this error message. What should I do? Thanks, Thomas

    Entpacken des Pakets …
    Das Plugin wird installiert ….

    DAS PAKET KONNTE NICHT INSTALLIERT WERDEN: ES WURDEN KEINE GÜLTIGEN PLUGINS GEFUNDEN.
    DIE PLUGIN-INSTALLATION IST FEHLGESCHLAGEN

    #1493538

    Hey Thomas,

    You are using the wrong file. Unzip the package that you are trying to install, then use enfold.zip which will be located in the extracted folder.

    Best regards,
    Rikard

    #1493539

    Hi,

    Also, Enfold is a theme. So if you are trying to install it as a plugin, then it won’t work.

    Best regards,
    Rikard

    #1493540

    Hi Rikard, thanks for the quick info. I kind of suspected as much. I’m just checking it again.

    • This reply was modified 1 day, 3 hours ago by thomasb328.
    #1493542

    Hi Rikard, when I extract the download (installation files only), I get an enfold folder. Inside, I find PHP files and several subfolders, but no ZIP file. I’m probably just being dense. Can you help me?

    #1493543

    Hi,
    You will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install. If your webhost does not have the ZIP extension installed in your PHP, you will need to ask them to do have. Typically it is installed. If this does not help please include  a admin login so we can examine further.

    Best regards,
    Mike

    #1493544

    Hi Mike, thank you so much! It’s working! I was totally stumped. Thanks for your help. Best regards, Thomas

    • This reply was modified 1 day, 2 hours ago by thomasb328.
Viewing 7 posts - 1 through 7 (of 7 total)
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