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December 16, 2025 at 11:46 pm #1492580
Hello Enfold Support Team,
I am experiencing a recurring fatal error on a live website (https://www.drisabelbalza.com) that triggers WordPress “Your Site is Experiencing a Technical Issue” emails repeatedly.Environment:
WordPress version: 6.8.3
Parent theme: Enfold 7.1.3
Active theme: Enfold Child (version 7.1.3)
Current plugin: (version )
PHP version: 7.4.33Error Details:
An error of type E_ERROR was caused in line 223 of the file /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php. Error message: Uncaught Error: Class ‘avia_font_manager’ not found in /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php:223Stack trace:
#0 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(259): avia_social_media_icons->build_icon(Array)
#1 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(288): avia_social_media_icons->html()
#2 /home/drisabel/public_html/wp-content/themes/enfold/includes/helper-main-menu.php(22): avia_social_media_icons(Array, false)
#3 /home/drisabel/public_html/wp-includes/template.php(812): require(‘/home/drisabel/…’)
#4 /home/drisabel/public_html/wp-includes/template.php(745): load_template(‘/home/drisabel/…’, false, Array)
#5 /home/drisabel/public_html/wp-includes/general-template.php(206): locate_template(Array, true, false, Array)
#6 /home/drisabel/public_html/wp-content/themes/enfold/header.php(275): get_template_part(‘includes/helper’, ‘main-menu’)
#What I’ve already tried:
1- Purchased and installed a fresh, original Enfold 7.1.3 download
2- Verified that only one Enfold parent theme exists in /themes/enfold
3- Confirmed child theme only contains custom files (no class overrides). It exists in /themes/enfold-child
4- Switched PHP versions (8.1 → 7.4.33)
5- Cleared cache and re-uploaded theme via FTP
Despite this, the error has persisted since August 27, 2025, and continues to send automated WordPress admin emails.Questions:
It appears that avia_font_manager is not being loaded before class-social-media-icons.php is called. Could you please advise:
– Which file should load avia_font_manager in Enfold 7.1.3? May I need a code snippet somewhere?
– Whether this indicates a corrupted load order or a missing include
– If this is a known issue with WordPress 6.8.3
– I had a long stack trace list when I switched from PHP 7.4.33 to PHP 8.1, and it was worse in PHP 8.3, which is why I downgraded to PHP 7.4.33, where the list is shorter.Thank you for your help.
Best regards,
Claudia.-
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