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Hello,
My website uses the Enfold theme, version 3.8. I purchased it in 2017 and maintained it for about one year, but since then it has not been updated. The website still works, but I can’t make any changes in WordPress.
I tried to search for updates through the WordPress dashboard using my API key and username. However, after entering the data, WordPress says there are no updates available and that my theme is up to date.
The problem is that I cannot edit anything. No changes are saved or shown on the website.
I also can’t update PHP because the website stops working when I do. I would like to update my website and bring everything to the latest version so I can make changes again.
Can someone please help me? I would really appreciate quick support.
Kind regards,Hey Angelika2017,
A few years ago Theme Forest stopped using the API Key for updating, and now uses the Token. So you will need to manually update with the steps below. Also Enfold v3.8 is not PHP v8+ ready, which is the most likely reason you can not make changes. Updating should solve.
We recommend creating a full site backup, including the database, please use your webhost tools for this and not a plugin, unless you are very conflict with the plugin. Another good approach would be to first create a staging site, most webhosts offer this as a single click option, if your webhost has the Softaculous script library that is available in cPanel & Plesk. If it lists your WordPress site you will see a button to create a staging site.
While we don’t expect any issues updating your site, this is a practical approach for such an old site.
If you don’t have a Theme Forest because a “developer” created this site for you using their own Theme Forest account, you may need to create your own account by purchasing your own license. Note that Theme Forest will not transfer licenses & we can not create licenses due to our contract with Theme Forest.To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.Best regards,
MikeHello Mike,
thank you for your previous answer. I have a concern about updating Enfold on my site.
Currently:
The site is running PHP 7.0, WordPress 6.4.7, and Enfold 3.8.
If I set PHP to 8.0 or higher, the site breaks completely, and I cannot access the WordPress dashboard.
PHP 7.1 and higher also make the site not work.
My plan:
I would like to update the theme to the latest Enfold version (7.1) while still on PHP 7.0.
Then I would switch to PHP 8.0 (because this is the free option provided by my host).
After switching to PHP 8.0, would I then be able to access WordPress and continue updates safely?
I want to make sure I don’t break the site while updating.
Thank you for your advice,
Best regards!Hi,
Thanks for the update. Updating the theme first is likely the best course of action. Please try updating the theme first, then PHP.
Best regards,
RikardHello Rikard,
thank you for your reply. I have some concerns about updating my site. My website currently only works on PHP 7.0, and if I switch to PHP 7.1 or higher, the whole site breaks and I cannot access the WordPress dashboard.
I want to update to the latest Enfold theme version (7.1), but I am unsure if it will work properly on PHP 7.0. I am worried that if I update the theme while still on PHP 7.0, the dashboard might stop working and I will lose access.
If the new theme does not work on PHP 7.0 and the site breaks, how can I then fix it or finish the update if I cannot access the dashboard? Is there a safe way to update without risking losing access to WordPress?
Thank you very much for your guidance.Best regards
Hi,
If you leave the PHP at v7.0 you can update the theme to v7.1.3 and then update PHP. You should not lose access. But please note my previous post that creating a full site backup and using a staging site to test the update would be the best option.
This way if the staging site fales your live site is still available. We do not expect issues, but as with anything, it is possible.Best regards,
Mike
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