-
Posts
-
Hi there!
I’m having an issue of a page insert not displaying the correct font colour for logged out users. I found this thread and followed those instructions, but the issue persists.
This has been all working correctly for almost two years, and has only recently started happening. I’ve gone through recent plugins and snippets, clearing the cache as I go, but nothing seems to be causing it – that I can see.
The page on its own displays the font colour correctly (white) for logged out users – https://signosaur.com.au/testimonials/, however, once the page is inserted into another as a page insert, it doesn’t. I have this page inserted on two separate pages.
1. Logged out users, the page itself (correct view):
2. Logged out users, page inserted to home page (wrong view):
3. Logged in users, the page itself (correct view):
4. Logged in users, page inserted to home page (correct view):
May someone please help me look into why this has suddenly started happening? Any help would be greatly appreciated, thank you in advance :)
Hey sarahd167,
Thank you for the inquiry.
The page seems to be displaying correctly on our end — even when logged out. Were you able to resolve the issue? Please see the screenshot below.
Best regards,
IsmaelHey Ismael,
Thank you for such a quick reply :)
Yes, it’s displaying correctly on that page, as that’s the page itself – it’s when the page is used as a page insert, that it’s not working correctly (see #2 link in original post – this is on the home page https://signosaur.com.au/) and this is where the issue is (as well as here https://signosaur.com.au/our-clients/)
Are we able to look further into this please? Happy to create a login for you.
Many thanks,
SarahHi,
Thank you for the inquiry.
The testimonial entries are there, but the text color is different. Please try to add this css code:
#top .avia-testimonial-markup-entry-content { visibility: visible !important; color: #ffffff !important; }Let us know the result.
Best regards,
IsmaelThank you Ismael,
I’ve added that in, but unfortunately it’s still giving the same result
I’ve put it in as a css code snippet, and then also within the testimonials advanced developer settings (https://www.dropbox.com/scl/fi/pqy26s8j4w7vgoanqe062/Testimonials_CustomCSSClass.png?rlkey=2zltoovfpr9am5m46di0myuq9&dl=0)
Is that right? It has the same effect with and without information in that advanced dev settings
Many thanks,
SarahHi,
Thanks for the update. Do you have any caching plugins active? If so, then please try to flush all caches or temporarily deactivate them. Also try to toggle the file compression options under Enfold->Performance. If you should need further help, then please include admin WordPress login details in private.
Best regards,
RikardHi Rikard,
Thank you for your reply! Unfortunately I’ve done that as I found another thread that was having the same issue, and it’s all still not displaying correctly
Yes please if you may look into this for me, I really appreciate it! :) Login details below
Many thanks,
Sarahi do not see where your code misses some settings:
f.e. where does this comes from?#top .av_inherit_color * { color: inherit; }try in your quick css:
#top .av-large-testimonial-slider .avia-testimonial_inner { display: inline-table; } #top .av-large-testimonial-slider .avia-testimonial_inner * { color: #FFF; } #top .avia-slider-testimonials.av-slideshow-ui .avia-slideshow-arrows a { color: #FFF; opacity: 1 !important; } #top .alternate_color .avia-slider-testimonials.av-slideshow-ui .avia-slideshow-arrows a.avia-svg-icon svg:first-child { fill: #FFF !important; opacity: 0.5; } #top .alternate_color .avia-slider-testimonials.av-slideshow-ui .avia-slideshow-arrows a.avia-svg-icon:hover svg:first-child { opacity: 1 }Give your visitors a bit more time to read the testimonial – ( autorotation is to fast )
__________
btw:
you entered the custom class with a dot on Link
Enter it without
nevertheless it is added correctly to avia-testimonial-wrapperHi,
Thank you for the login info.
We added this code in the Quick CSS field.
#top .avia-testimonial-markup-entry-content { visibility: visible !important; color: #ffffff !important; }Please make sure to purge the cache before checking the page.
Best regards,
IsmaelMy guess is that WP Rocket is interfering again. I can’t see the font (or the arrows) with your code either, Ismael.
try to insert mine for testing.
the section is set to alternate_color and this is in your system set to :
.alternate_color { color: var(–enfold-alternate-color-color) }
and this is on your setting #000so this :
#top .av_inherit_color * { color: inherit; }will cause the font to be color: #000
Hi Ismael and Guenni007,
Thank you for your replies! Thank you Ismael for logging in and adding that – I did add that in when you had originally said to, I’ve now cleared the cache after you’ve been in and it was giving me the same result of nothing visible :(
However! I’ve given it a moment and Guenni007 I removed the dot from the custom class in the advanced settings of the testimonial block you mentioned, and now it’s displaying everywhere as it should again! Hurrah!
So thank you both very, very much, I really appreciate your help in getting this working again! :)
I hope you both have a fantastic rest of your day!!
Many thanks,
SarahEDIT: Sorry again – I’ve found it’s fixed the complete block on the Clients page https://signosaur.com.au/our-clients/ but the arrows and the client name and business are still in black on the home page – would there be any reason for conflict between the two different pages please? :)
Thanks again!!
- You must be logged in to reply to this topic.